VP, Executive Management

LOCATION: New York, NY REPORTS TO: Head of Operations DEPARTMENT: Strategy & Operations TYPE: Full Time, Hybrid (three days in-office per week) Overview They are an international strategic fundraising firm that partners with nonprofits for transformational change. They plan, manage, and implement programs and initiatives that achieve fundraising goals and mission impact. Headquartered in New York, the firm has over 600 professionals and 18 offices throughout the United States and Europe.

UNDERSTANDING THE ROLE

The VP, Executive Assistant Management oversees all regional Executive Assistants and liaises with various office operations leads in NY, Boston, and the UK. This leader ensures the team delivers proactive, strategic partnership to executives while maintaining professional, efficient, and client-ready office environments. The role blends people management, operational oversight, and process improvement, helping evolve the EA function from administrative coordination to strategic enablement. Responsibilities Department Leadership & Strategy — Serve as Department Manager (conducting 1:1s, approving PTO, coaching team members, and overseeing day-to-day workflow). Responsibilities — Monitor EA coverage, workloads, and performance; provide mentorship, training, and growth opportunities. Responsibilities — Collaborate with the Head of Operations and S&O Lead on special projects, efficiency initiatives, and resource planning. Executive Partnerships & Support Oversight — Ensure all applicable executives receive consistent, high-quality support across calendaring, travel, timekeeping, and expense management. Executive Partnerships & Support Oversight — Guide EAs to act as true strategic partners, connecting information across departments and anticipating executive needs. Executive Partnerships & Support Oversight — Ensure accuracy and timeliness in expense and timekeeping submissions for all selling executives. Executive Partnerships & Support Oversight — Oversee travel planning and logistics, ensuring alignment with Business Development priorities. Executive Partnerships & Support Oversight — Oversee scheduling related to all team-wide activities involving executives (e.g., annual team retreat, regional executive calls and meetings, focal reviews, midyear professional development conversations, compensation calls, etc.). Executive Partnerships & Support Oversight — Champion consistency, discretion, and professionalism in all executive communications. Executive Partnerships & Support Oversight — Liaise with NY, Boston, and UK office managers on topics related to day-to-day management, vendor relations, meeting logistics, etc. Executive Partnerships & Support Oversight — Collaborate across Business Development, Marketing, and Proposals to align administrative support for executives. Executive Partnerships & Support Oversight — Partner with the Head of Operations to assess and improve regional systems and service delivery. Executive Partnerships & Support Oversight — Identify opportunities to streamline workflows, templates, and processes for efficiency. Executive Partnerships & Support Oversight — Model a culture of service, accountability, and cross-functional partnership. Executive Partnerships & Support Oversight — Serve as process subject matter expert for the Executive Partnerships team. Executive Partnerships & Support Oversight — In partnership with the EP Department Lead, create and/or refine processes for executive calendar management, expenses, time entry, and other episodic projects such as client gifting, leave coverage, transition planning, and new hire training. Executive Partnerships & Support Oversight — Work with the EP Department Lead to ensure consistent application of processes, both by EAs and their executives. Executive Partnerships & Support Oversight — Provide informal mentorship to EAs as needed. Qualifications Minimum 8–10 years of progressive experience in executive support or operations with at least 4 years in an administrative leadership role Proven experience managing Executive Assistant teams or similar administrative functions Background in professional services, consulting, or corporate environments strongly preferred Ability to design and implement process improvements that enhance efficiency and service delivery Exceptional written and verbal communication skills with the ability to interact confidently with senior executives Highly organized with strong attention to detail and ability to manage competing priorities Proactive, solution-oriented mindset with a focus on strategic enablement rather than transactional support Advanced knowledge of the Microsoft Office suite, with the ability to become familiar with firm-wide specific programs and software, including Navan, Monday.com, and HubSpot The firm offers competitive benefits, a dynamic training program, resources, career advancement, mentoring, and networking opportunities. They are an Equal Opportunity Employer and strongly encourage a diverse pool of candidates to apply. #J-18808-Ljbffr Hirewell