New Customer Center Representative

Job Description

At First PREMIER Bank and PREMIER Bankcard, we've created a culture that emphasizes personal success, respect, health, and wellness, fun and giving back. This is an environment where you will be rewarded, valued, and celebrated for your hard work.

We offer a robust and expanded package of health benefits, incentives, paid time off and growth and career advancement opportunities. We celebrate our employees and show our appreciation with private concerts, outdoor bashes, cash and car giveaways and more! See some of our epic celebrations and employee recognitions.

Considered one of the nation's strongest financial organizations, we've achieved our success by embodying the views and values of The PREMIER Way. From our CEOs to the newest hires, we all follow these shared views and values to guide us on how to treat our customers, co-workers and communities. The PREMIER Way also serves as a roadmap on how to be successful inside and outside of the workplace. We believe in investing in our employees, their families and our communities.

Job Description:

Location: Dakota Dunes, SD

Shift: Monday-Friday 12:30 PM - 9:00 PM, every third Saturday 8:00 AM - 4:30 PM

Job Status: Full-Time

Pay: $17.25-19.15/hour starting, additional monthly incentives available

Company: PREMIER Bankcard

We are hiring Bilingual (10% Differential) and Non-Bilingual positions, both Onsite and Remote, in Dakota Dunes, SD.

Work Site

This job is offered on-site and remote.

Remote employees must live within 50 miles of a PREMIER location or plan on relocating.

Shift Options

• Full-time: Monday-Friday 12:30 PM - 9:00 PM, every third Saturday 8:00 AM - 4:30 PM
• Part-time: Monday-Friday 2:00 PM - 9:00 PM, every third Saturday 8:00 AM - 4:30 PM
• No Sundays!

About the Role

• Receive inbound application calls from potential new customers.
• Utilize effective sales/negotiating skills to acquire applications and up-front fees.
• Gather information and enter data from applicants through inbound and outbound calls.
• Advise and educate applicants on information regarding their specific application.
• Deliver the best possible experience with every contact.

Training

• Extensive paid training program, up to 3 weeks in length.
• Ongoing training opportunities for continuous improvement!

Pay

Base wage starting at $17.25-$19.15/hr. with opportunities to increase take home pay.

• Top 60% of associates are eligible for incentives.
• Career path from Associate I to Associate IV - each step earning an increase in pay!
• Earn up to an additional $3.50/hr. when working non-traditional hours.
• Bilingual skills will be compensated in the form of a 10% differential.

Competitive Benefits Package

• Full medical benefits for 20+ hours/week
• FREE dental and vision coverage
• Generous time off plans including PTO, Sick Pay, and Bonus Days
• 401(k) - dollar-for-dollar match up to 5% of total compensation
• Special discounts and offers for events at the Denny Sanford PREMIER Center
• Employee Wellness Program
• Paid Community Volunteer Hours - PREMIER averages 30,000 hours per year
• Fun Employee Parties

Our Culture

• Emphasis on personal success, respect, health, wellness, fun and giving back
• Employees are rewarded, valued, and celebrated for hard work
• Various Career advancement opportunities and growth
• Appreciation is shown through concerts, outdoor bashes, cash, car giveaway