Associate Manager/Shift Lead - Salt Lake & Utah Counties

Job Description

Job Description

Beaches Tanning Center of Utah and Salt Lake Counties is looking to hire full-time Associate Manager . Are you a good leader with a positive, friendly demeanor who is interested in starting a career in management ? Do you enjoy teaching and mentoring others? Are you goal-oriented? If so, please read on!

Our Associate Managers earn an average of $20-$26/hr from a base pay PLUS uncapped commissions AND bonuses . We offer benefits including medical (employer pays 50%), dental, vision, and life insurance . You would also enjoy great perks including unlimited free tanning, unlimited spa services, free lotion, $7-$10 spray tans, priceless business management experience, and endless opportunities for growth within the company! If this sounds like the opportunity for you, apply now!

ABOUT BEACHES TANNING CENTER

We sell sunshine! For more than 20 years, we have been producing flawless, sun-kissed results with our excellent customer service, pristine facilities, and innovative technology. Voted Utah's Best Tanning Salon for nine consecutive years , we are more than just a tanning salon! At our twelve convenient locations, we provide high-quality, affordable spa services ranging from Red Light Therapy to our advanced Cocoon-Wellness Pro system.

As the best in the business, we need our staff to meet the same standard as our top-notch equipment. We know that we are nothing without our team. That's why we take good care of them. We believe in setting high goals and rewarding those who achieve them! Along with our fun store competitions, we reward top performers with added monthly bonuses. Since we love to promote from within , there are always opportunities for advancement !

JOB OVERVIEW:

The Associate Manager is primarily responsible for providing excellent customer service and supporting the Assistant and Store Manager in their goals and responsibilities. You will help maintain a clean facility, help keep team members on task, and strive toward maintaining high performing sales and customer service.

*Evening and weekend availability required*

*Scheduling is rotated between staff*

KEY RESPONSIBILITIES:

• Support and assist the Assistant Manager and Store Manager in cleaning, training, customer service, and any other assigned tasks
• Resolve or escalate customer service issues in a timely manner
• Support company marketing efforts with approved language and visual displays/social media
• Learn to set and follow up on shift goals, then coach and train others on sales expectations
• Uphold a strong sales performance and lead by example
• Reports and addresses employee issues with upper management (tardiness, dress code, unprofessional behavior etc.)
• Attend and participate in company meetings; assist in delivering corporate content to the store associates (promotions, policies etc.)
• Participate in preparing for store meeting; be willing to conduct training/coaching segment during store meeting
• Share the responsibility of personally covering uncovered shifts, whether it is weekends, holidays, or days off
• Monitor traffic to determine staffing needs; contact store manager when overstaffed
• Conduct bi-monthly inventory checks and report any discrepancies to inventory controller
• Attend weekly management meeting review numbers, store operations, and strategy
• Report and follow through on maintenance issues
• Maintains overall store cleanliness and checks daily chores while on shift

GENERAL SKILL AND COMPETENCIES:

• Good attention to detail and accuracy
• Professional appearance and behavior
• Ability to promote and work in team environment
• Customer service oriented and ability to work with and resolve complex customer issues
• Ability to lead by example
• Have a drive to succeed and motivate others
• Excellent interpersonal communication skills conflict resolution
• Capacity to work under pressure
• Oversee small projects and tasks
• Establish productive working relationships with all levels within the organization
• Basic understanding of inventory control and follow up

REQUIREMENTS:

• High school diploma/ GED required
• Basic grammar, math, and computer skills
• 1 year of shift lead/keyholder/supervisor experience, or at least 6 months of Beaches employment
• Flexible schedule and must be available to work 30 hours per week including mornings/nights/weekends/holidays
• Physical demands: this position involves constant moving, standing, talking, hearing, reaching, and bending over to clean a tanning bed for up to 8 hours at a time

BENEFITS:

• Medical (50% covered by employer), Dental, Vision and Life Insurance
• Free UV Tanning/Spa Services and $7-$10 Spray Tans
• Access to free employee tanning lotion
• 30% off all product

ARE YOU READY TO JOIN OUR MANAGEMENT TEAM?

If you are interested in an associate or assistant management position, please fill out our 3-minute, mobile-friendly application .