Store Operations Specialist

We are partnering with a leading global retail and consumer brand in search of a highly organized and detail-oriented Store Operations Specialist to support its international store operations team. This role is ideal for someone who thrives in a fast-paced environment, enjoys managing multiple projects simultaneously, and has a strong customer-service mindset. The position offers the opportunity to work across global communications, training content, logistics, and operational initiatives that support hundreds of retail locations worldwide.

• Location:Columbus, OH (hybrid) 
• Duration: 4-month contract
• Pay Rate:$22.85/hour
• Hours:40 hours/week

Responsibilities:

Global Communications & Content Management

• Coordinate the production and distribution of store operations communications for international markets.
• Upload, organize, publish, and maintain content within digital communications and learning platforms.
• Ensure materials are accurate, current, and delivered on schedule.

Localization & Translation Management

• Partner with external translation vendors to coordinate multilingual content across global markets.
• Manage timelines, approvals, and quality control for translated materials.
• Support localization efforts across multiple languages while maintaining content accuracy and consistency.

Learning Management System (LMS) Administration

• Administer and maintain learning management systems and digital learning platforms.
• Upload training materials, videos, and resources.
• Troubleshoot platform issues and support user access requests.
• Ensure content is properly organized, maintained, and accessible.

Logistics & Operational Support

• Coordinate print production, shipping, and distribution of materials to international retail locations.
• Track shipments and work directly with carriers such as FedEx and DHL to resolve delivery issues.
• Support partner conferences, events, contests, and incentive programs by coordinating materials, shipping, and logistics.
• Manage purchase orders and vendor communications related to operational initiatives.

Project Management & Execution

• Manage multiple deadlines and recurring deliverables in a fast-paced environment.
• Monitor reporting, communications, and administrative processes to ensure accuracy.
• Independently identify issues, troubleshoot challenges, and implement solutions.
• Collaborate cross-functionally with both internal and external partners.

Required Qualifications:

• Experience supporting a Learning Management System (LMS), content management system, or digital learning platform.
• Strong organizational skills with exceptional attention to detail.
• Proven ability to manage multiple projects and priorities simultaneously.
• Excellent written and verbal communication skills.
• Strong problem-solving skills and ability to work independently with minimal direction.
• Customer-focused mindset with a collaborative approach to working across teams.
• Comfortable learning new systems, tools, and processes quickly.
• Proficiency with Microsoft Office Suite.

Preferred Experience

• Translation, localization, or multilingual content coordination.
• Retail, store operations, franchise operations, training, or communications experience.
• Print production, shipping, logistics, or vendor management experience.
• Recent graduates with relevant internship or professional experience may be considered.

Physical Requirements

• Spend up to 2-3 days per week supporting warehouse, mail center, and print center activities.
• Assist with packing and preparing shipments for hundreds of retail locations.
• Lift and move materials weighing up to 25 pounds.
• Use hand carts or trolleys to transport materials as needed.
• Ensure shipments are packaged accurately and delivered on schedule.

If you meet the required qualifications and are interested in this role, please apply today. 

The Solomon Page Distinction

Solomon Page offers a comprehensive benefit program for hourly employees. We pride ourselves on offering medical, dental, 401(k), direct deposit and commuter benefits to our employees, including freelancers - which sets us apart in the industries we serve.

About Solomon Page

Founded in 1990, Solomon Page is a specialty niche provider of staffing and executive search solutions across a wide array of functions and industries. The success of Solomon Page reflects an organic growth strategy supported by a highly entrepreneurial culture. Acting as a strategic partner to our clients and candidates, we focus on providing customized solutions and building long-term relationships based on trust, respect, and the consistent delivery of excellent results. For more information and additional opportunities, visit: solomonpage.com and connect with us on Facebook, and LinkedIn.

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