Philanthropy Revenue Quality Assurance Specialist

What We Can Achieve Together: The Philanthropy Revenue Quality Assurance (QA) Specialist will work as part of the Philanthropy Revenue Management & Operations Team within Philanthropy Effectiveness in Global Development. The Specialist will primarily be responsible for reviewing and committing constituent revenue transactions entered into BB CRM and will support the identification of bottlenecks, redundancies, vulnerabilities and opportunities for enhanced efficiency or effectiveness, and provide recommendations for process and procedure improvement. The Revenue Quality Assurance Specialist will work towards meeting strategic priorities by utilizing their advanced knowledge of the fundraising and finance technical systems, tools, and resources to perform daily tasks of batch review and coordinate communications related to revenue processes and resources. The role requires substantial contact with stakeholders, e.g., development, audit, and legal; and they may serve as the lead liaison with other partners. The Specialist will keep up-to-date on organizational developments and best practices in order to improve services. They will enforce, implement and adapt processes and recommended procedures to improve effectiveness per consultation with business process owners. The Specialist will review and approve the details of all revenue transactions entered into The Nature Conservancy’s constituent database of record generated by Conservancy fundraising/operating programs to ensure accuracy and compliance. Once reviewed and approved these transactions are committed to both the constituent and finance databases of record. They manage the batch commit and exception process, assist with technical/system support, and coordinate timely and accurate support by other team members for corrections to revenue transactions. They coordinate with Finance partners to resolve coding and donor intent issues, identify exception trends to recommend process improvements, and facilitate retraining/skill remediation. They collaborate with various teams across TNC such as Finance, Development, Audit, Legal, and Business Units to ensure business processes and procedures facilitate compliance with donor stewardship and FASB/GAPP standards. They provide recommendations for process improvement and procedure updates, in particular those related to contribution revenue transactions. The Specialist must be able to work during hours aligned with one of the United States time zones. We’re Looking for You: The Nature Conservancy seeks a Revenue Quality Assurance Specialist on the Philanthropy Revenue Management and Operations team to support our work to ensure effective revenue management and excellence in donor stewardship. This position thrives in a collaborative, supportive, and fun environment. The Specialist brings expertise in fundraising operations, not-for-profit revenue management, excellent communication skills, collaboration, and meticulous, detail‑oriented work. What You’ll Bring: Bachelor’s degree and 3 years related experience or equivalent combination. Experience generating reports and analyzing and interpreting data. Experience working across departments. Experience with current technology in not-for-profit revenue management. Experience, coursework, or other training in principles and practices of not-for-profit revenue management. Salary Information: This position may be based in any country where TNC has an established entity, taking into consideration legal restrictions such as non‑national ratios and immigration processing times. For U.S. based applicants only, the starting pay range for this position is generally within the range of $68,100 – $100,500 for annual base salary and is based on location, qualifications, specific skills, and experience. This range only applies to candidates whose country of employment is the USA. For all other applicants, pay ranges will be in local currency, the pay range will be based on the local labor market, and not tied to the above pay range. Your geographic location will be confirmed during the recruitment and used to determine your actual pay range. Additionally, for all applicants, actual pay will fall within a range based on a variety of factors including, for example, the candidate’s qualifications, specific skills, and experience. The Nature Conservancy is an Equal Opportunity Employer. Our commitment to equal employment opportunity includes the recognition that our conservation mission is best advanced by the leadership and contributions of people of all backgrounds, beliefs, and culture. Recruiting and mentoring staff to create an inclusive organization is a priority, and we encourage applicants from all cultures, races, colors, religions, sexes, national or regional origins, ages, disability status, sexual orientation, gender identity, military, protected veteran status or other status protected by law. The successful applicant must meet the requirements of The Nature Conservancy's background screening process. Do you have military experience? Visit our U.S. Military Skills Translator to match your military experience with our current job openings! TNC is committed to offering accommodations for qualified individuals with disabilities and disabled veterans in our job application process. If you need assistance or an accommodation due to a disability, please send a note to View email address on click.appcast.io with Request for Accommodation in the subject line. #J-18808-Ljbffr The Nature Conversancy