Regional Operations Trainer

Position Summary

The Regional Trainer is responsible for leading the delivery, coordination, and continuous improvement of field training and development programs across KBS. This role focuses on building workforce readiness by facilitating functional, technical, leadership, safety, and compliance training. The Regional Trainer serves as a key partner to Operations and Human Resources, ensuring training programs drive measurable business results and support organizational goals.

Roles is 100% remote with 50%-75% Travel. Ideal candidate will be located in Eastern and/or Central Time Zone

$80-85K

Essential Duties and Responsibilities

Job responsibilities include, but are not limited to:


• Deliver and support training programs in alignment with established curricula, learning objectives, and program design.


• Facilitate engaging instructor-led training sessions (in-person and virtual), assessments, and related learning activities.


• Establish proactive and ongoing communication with the Regional Training Manager, Director of L&D and VP of Human Resources regarding training initiatives, opportunities, gaps, and successes.


• Partner closely with Operations and the broader training team to design and deploy tailored learning solutions that enhance capability and performance.


• Build, review and refine training materials; provide feedback to curriculum owners on objectives, content accuracy, and learner experience.


• Evaluate training effectiveness and training technologies to ensure programs are current, impactful, and aligned with evolving business needs.


• Organize and projectmanage large-scale training initiatives and rollout events.


• Drive completion and compliance of required training and certification programs; partner with leadership to support ongoing program adoption and effectiveness.


• Develop and deliver trainthetrainer programs to build internal facilitator capability.

Additional Duties and Responsibilities

Performs additional tasks and projects assigned by management .

Knowledge, Skills and Competencies

Knowledge:


• Strong understanding and application of adult learning principles.


• Ability to work flexible schedules as business needs require.


• Proficiency in Microsoft Office Suite.


• Foundational knowledge of Workday Learning is a plus.

• Proficiency with AI productivity and training tools.


• Knowledge of facility service industries and operations, including janitorial and exterior services.

• Fluent in Spanish including reading, writing, and speaking (required).

Skills:


• Demonstrated ability to build strong crossfunctional partnerships.


• Capable of developing and delivering training with minimal direction.


• Thrives in fastpaced, operational environments.


• Strong influencing skills with the ability to gain buyin across levels.


• Proven ability to drive performance outcomes through effective training.


• Excellent facilitation and presentation skills (virtual and in-person) with strong classroom management.


• Technically proficient in setting up, operating and troubleshooting facilitation and AV equipment.

• Effective project and organizational skills; able to manage multiple complex projects simultaneously.


• Excellent prioritization and timemanagement skills.


• Highly adaptable and responsive to evolving business and learner needs.

Competencies:


• Integrity and trust-building


• Adaptability and resourcefulness


• Business acumen


• Action-oriented


• Agile learner


• High emotional intelligence


• Change management

Educational Qualifications / Job Experience Requirements

Education:

• Bachelor's degree in HR, Learning & Development, Organizational Development, or a related field preferred; an equivalent combination of education and relevant training experience will also be considered.

Experience:

• Minimum 3+ years of training facilitation experience, preferably in a remote or fieldbased environment.

Working Conditions/Physical Requirements

Schedule:


• Standard weekly schedule; evenings, weekends, or holidays as needed based on training demands.

The working conditions and physical environments described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Physical requirements:


• Frequent desk work includes computer use and repetitive motions.


• Extended periods of standing and walking; ability to lift and carry up to 25 lbs.


• Ability to project voice for extended periods based on room size.

• Clear and effective verbal communication.


• Vision requirements include close, distance, peripheral vision, depth perception, and focus adjustment.


• Ability to set up A/V equipment for inperson/remote training sessions.


• Ability to travel via car, airline, and train.

Environment:


• Office and field environments with varying temperatures, noise levels, and workspace conditions.


• High time-sensitivity and deadline-driven work.