Branch Chief

Job Description and Duties

Under the direction of the Office Chief, a Supervisor II, the Branch Chief leads the team responsible for Caltrans' Reasonable Accommodation (RA) and FMLA/CFRA programs. The Branch Chief manages technical staff, oversees day-to-day program operations, and supports the accurate, consistent, and timely handling of cases. The Branch Chief provides guidance to employees and managers, helps resolve complex issues, interprets applicable laws and policies, and works with other Caltrans programs and control agencies to support Caltrans' legal and operational responsibilities. The Branch Chief is expected to build a positive, collaborative team environment and support the Division's mission, goals, and commitment to quality service.

Eligibility for hire may be determined by your score on the Supervisor I exam. For those who do not have current eligibility (e.g., transfer, permissive reinstatement, or voluntary demotions) and/or who will be new to state civil services employment, you must be on the state examination list to be eligible for these positions. To apply for the exam, please click CalCareers and search by typing in the classification title.

Please take this 1-minute Caltrans Recruitment survey to tell us how you found out about this job. 

Apply today to join our team! We especially encourage applicants to check out our Caltrans Career Compass tool! The Caltrans Career Compass is a tool to assist and help candidates understand and succeed in applying to Caltrans positions.

Personal Leave Program: Effective July 1, 2025, state employees are subject to temporary salary reductions ranging from 2% to 4.62% in exchange for Personal Leave Program (PLP) hours. Please note that the salary ranges listed in this Job Control may not reflect these reductions associated with the 2025 Personal Leave Program. Please follow the link for more information regarding the 2025 Personal Leave program: .

PARF#22-27-0092 JC#533676

You will find additional information about the job in the .

Working Conditions

Position located at 1727 30th St Sacramento, CA 95816.

Multiple positions may be filled from this recruitment.

This position is eligible for telework. The amount of telework is at the discretion of the Department and based on Caltrans’ current telework policy. While Caltrans supports telework, in-person attendance may be required based operational needs. Employees are expected to be able to report to their worksite with minimal notification if an urgent need arises. The selected candidate may be required to conduct business travel on behalf of the Department or commute to the headquarted location. Business travel reimbursements considers an employee's designated Headquarters location, primary residence, and may be subject to CalHR regulations and applicable bargaining unit contract provisions. All commute expenses to the headquarted location will be the responsibility of the selected candidate.

When working in the office, the incumbent will generally work in a climate-controlled environment with artificial lighting and in a cubicle. The position will periodically require attendance at meetings and training sessions which may require travel and could involve exposure to dirt, noise, uneven surfaces, and extreme heat or cold.

Special Requirements

Statement of Qualifications (SOQ) is a discussion of how an applicant's education, training, experience, and skills meet the criteria in the duty statement and qualify the applicant for the position.  Please include 1 page, 11-point font Century Gothic, SOQ that describes your experience as it relates to this position/duty statement. Resumes and cover letters will not take the place of the SOQ. Failure to include and complete the SOQ may result in disqualification for interview. 

1. How has your education and experience prepared you for this position?

2. Describe your experience implementing a new or revised law, regulation, policy, standard or procedure.

3. Share an example of how you would, or have, communicated highly technical information to individuals without the technical knowledge.

Provide a separate response for each of the above questions, Indicating the question number along with your response.

Possession of Minimum Qualifications will be verified prior to interview and/or appointment. If you are basing your eligibility on education, you must include your unofficial transcript(s)/diploma for verification.  Unofficial, original, or official sealed transcripts will be accepted and may be required upon appointment. Applicants with foreign transcripts/degrees must provide a transcript/degree U.S. equivalency report evaluation that indicates the number of units and degree to which the foreign coursework is equivalent. Please visit either of the following two websites for a list of evaluation agencies: or . Please redact birthdates and social security numbers.

Possession of a valid driver’s license is required when operating a state owned or leased vehicle.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

Flexibility and Managing Uncertainty : Adjusts thinking and behavior in order to adapt to changes in the job and work environment.(Employee Excellence - Innovation, Pride)

Decision Making: Makes critical and timely decisions. Takes charge. Supports appropriate risk. Makes challenging and appropriate decisions. (Employee Excellence - Innovation, Integrity, Pride)

Initiative: Ability to identify what needs to be done and doing it before being asked or required by the situation. Seeks out others involved in a situation to learn their perspectives. (Employee Excellence - Innovation, Pride)

Conflict Management: Recognizes differences in opinions and encourages open discussion. Uses appropriate interpersonal styles. Finds agreement on issues as appropriate. Deals effectively with others in conflict situation. (Employee Excellence - Equity, Innovation, Integrity)

Teamwork/Partnership: Develops, maintains, and strengthens partnerships with others inside or outside of the organization through effective communication and collaboration. (Employee Excellence - Collaboration, Pride)

Customer Focus: Considers, prioritizes, and takes action on the needs of both internal and external customers. (Employee Excellence - Equity, Integrity, Pride)

Communication: Expresses oneself clearly in all forms of communication. Gives feedback and is receptive to feedback received. Knows that listening is essential. Keeps others in the Division and other functional units informed as appropriate. (Employee Excellence - Integrity, People First, Pride)

Forward Thinking: Anticipates the implications and consequences of situations and takes appropriate actions to be prepared for possible contingencies. Anticipates and prepares for future developments. (Employee Excellence - Innovation, Pride, Stewardship)

Managing Performance: Responsible for employee performance, setting clear goals and expectations, tracking progress against departmental and unit goals, providing feedback, and addressing performance issues promptly. (Employee Excellence - Equity, Integrity, Pride)

Benefits

to view the Benefits Summary for Civil Service Employees in the State of California.

Important Application Instructions:

The State application (STD. 678) is required, and each section must be filled out completely and thoroughly. For mailed or hand delivered applications to be considered for this position, the Job Control number (JC#533676) PARF#22-27-0092 and the title of the position (Supervisor I), must be included on the STD. 678 form.

Electronic applications through your CalCareers account are highly recommended and encouraged.

Candidates that meet the minimum qualifications based on possession of EDUCATION, LICENSE, OR CERTIFICATE must include a copy of your DEGREE/TRANSCRIPTS, LICENSE, or CERTIFICATE, along with your State application (STD. 678), to be considered for this position.

NOTE: Do not submit the “Equal Employment Opportunity” questionnaire (page 5) with your completed State application (STD. 678). This page is for examination use only. Do not include any confidential information on any documents you submit for this job vacancy, such as your state application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number, birth date, driver’s license number, examination results, LEAP status, marital status, and age. The job application packet checklist is not required to apply for this position. Failure to follow these instructions may result in your application not being considered for this position.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Statement of Qualifications -

  Statement of Qualifications (SOQ) is required. Please see the Special Requirements section for SOQ instructions.