Branch Chief, Data Quality (Hybrid)

Job Description and Duties

This is a re-advertisement of JC-520647. If you previously applied under JC-520647, you would need to re-apply under this new Job Control,
JC-532681 in order to be considered.

Why Join DHCS?

The Department of Health Care Services (DHCS) is the backbone of California’s health care safety net. Our success is made possible by the hard work of more than 4,800 DHCS team members and through collaboration with the federal government and other state agencies, counties, and partners for the care of low-income families, children, pregnant women, older adults, and persons with disabilities. This is an exciting opportunity to join our diverse team in the following role. If you are interested in joining our team, apply today!

About this Role:

The Health Information Management Division (HIMD) at the California DHCS is seeking a highly motivated and experienced individual to join our team as an Information Technology Manager II (ITM II) within the Data Quality Branch.

DHCS is the backbone of California’s health care safety net, helping millions of low-income and disabled Californians each day. We recognize the critical role that data plays in driving our success and enabling informed decision-making. DHCS is on the leading edge and has one of the largest data and information management programs within the California Health and Human Services Agency.

The Chief of Data Quality Branch (DQB) oversees the highly complex and technical operations of the two sections responsible for data quality. The scope of responsibility for the ITM II requires enterprise oversight of strategic assets such as data quality planning, reporting, analysis, remediation and improvement of data quality and data standards within DHCS. The ITM II will provide oversight for ongoing data quality for the Transformed Medicaid Statistical Information System (T-MSIS), a critical data reporting component of the CMS Medicaid and CHIP Business Information Solution (MACBIS) to improve beneficiary quality of care, assess beneficiary utilization and enrollment, and improve program integrity. The incumbent also oversees data quality catalog, data lineage, data quality assessments and reporting specific to oversight requirements for managed care plans, including the Quality Measures for Encounter Data (QMED), which reports managed care encounter data completeness, accuracy, reasonability, and timeliness, and other encounter data initiatives. Data quality involves working with technology system teams and program teams to address quality issues. Data quality is critical for monitoring of DHCS programs, including monitoring data sources to assess changes over time, making modifications and adjustments to support outcomes and analysis that will involve assessing data sources to provide information reflective of interactions of beneficiaries across multiple services. The ITM II will provide standards expertise, which includes Health Insurance Portability and Accountability Act of 1996 (HIPAA) compliance, X12 claims standards, National Council for Prescription Drug Programs (NCPDP), Consolidated Clinical Document Architecture (C-CDA), Health Level 7 (HL7) - Fast Healthcare Interoperability Resource (FHIR), United States Core Data for Interoperability (USCDI), International Classification of Diseases, (ICD) version 9 and version 10, and other local codes, standards, and other clinical data formats. 

This position is subject to the Department's Conflict of Interest Code and filing a Statement of Economic Interests (Form 700) when assuming office, annually while in office, and upon leaving office.

Have questions and/or need assistance? Contact View email address on us.fitly.work we are here to help walk you through the state hiring process!

Training and Development (T&D) assignments may be considered for this position for current California civil service employees. T&D assignments cannot exceed 24 months. However, successful T&D candidates may transition to a permanent appointment, if eligible at the end of the T&D assignment.

You will find additional information about the job in the .

Working Conditions

Please see the Telework and Salary Information section below for telework, reporting location, and temporary statewide salary reduction details.

Special Requirements

Simple Application Steps

If you are interested in this position, complete the following steps: 

1. Review the education and experience minimum qualifications (MQ’s) of the Information Technology Manager II. See the Minimum Requirements section above.
2. Complete the supplemental application and the state application by clicking “Apply Now” above. See below for detailed application instructions.
3. Submit your application package with all required documents, which include the supplemental application - see the "Required Application Package Documents" section below. 
4. Once you have applied, take the Information Technology Manager II Examination. Here is the link to the exam bulletin for this classification: Information Technology Manager II

Education: If you are meeting minimum qualifications with education, you must include a copy of your diploma/degree and/or unofficial/informal transcripts for verification. Official transcripts may be required upon appointment.

I t is critical to review the Classification Specifications to determine if you will meet the minimum qualifications (MQ’s). Please make note of Education and Experience requirements for the classification. The Classification Specification and MQ’s can be found here: Information Technology Series

Supplemental Application

The Supplemental Application must have each response numbered, no more than 1 page per question, and using 12-point font. You must indicate your Full Name and Job Control Number at the top right corner. Respond directly to the following Supplemental Application questions.

1. Describe your leadership in organization change management and/or how you would go about implementing change in an IT or Data Service organization.
2. Describe an experience that demonstrates your ability to analyze a problem and recommend effective courses of action.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Knowledge of health care programs.
• Knowledge of the state’s Medi-Cal program and health delivery systems.
• Knowledge of state budget and financial management processes.
• Knowledge of the Health Insurance Portability and Accountability Act (HIPAA).
• Knowledge of health information technology and interoperability.
• Ability to work successfully with persons at high levels of government.
• Skill to analyze complex program implementation problems and develop effective courses of action to solve them.
• Knowledge of Data Quality standards, T-MSIS, ICD-9 and ICD-10 medical codes.
• Skills in effective Organization Change Management.
• Skill in Agile Project Management.

Benefits

DHCS is dedicated to creating an innovative workplace for its team members that is inclusive, diverse, and interactive! Here are a few of the ways we stay engaged with our team:

• Continuous and ongoing training
• Diversity, Equity, and Inclusion program activities
• Employee Assistance Program (EAP)

Additionally, as a team member of the State of California, you may be eligible for many benefits, such as:

• Medical, including health, dental, and vision insurance
• Paid Holidays and vacation/leave
• Defined retirement program
• Savings Plus Program (401(k), 457)
• Medical/Dependent Care Reimbursement Accounts

Full benefits information can be found on CalHR's 

provides more information about our commitment to serving Californians and organizational excellence.

We need your help! Please let us know how you heard about our position by taking this brief optional survey: SurveyMonkey link. This survey is not required to be considered for this position.

Telework and Salary Information

This position is currently eligible for telework up to three days per week and is required to report in person a minimum of two days per week. The amount of telework is at the discretion of the Department and is subject to change consistent with DHCS’ Telework Program and Government Code sections 14200 – 14203. Telework is available to California residents, and proof of residency may be required.

The DHCS office location for this position is: 1700 K Street, Sacramento, California.

Personal Leave Program (PLP) 2025 Agreement

Effective July 1, 2025, the California Department of Human Resources (CalHR) implemented the temporary Personal Leave Program 2025 (PLP 2025). PLP 2025 directs that each employee receive a temporary reduction in pay in exchange for PLP 2025 leave credits. The temporary salary reduction percentage and the number of PLP 2025 leave credits are based on the position’s associated bargaining unit. The salary range(s) included in this job advertisement do not include the temporary salary reduction. Please reach out to the hiring unit contact listed on this job advertisement for details.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Supplemental Application - Applicants must include a Supplemental Application (SA) for this recruitment. The SA serves as documentation of each candidate’s ability to present information clearly and concisely in writing. DHCS may not consider applicants who fail to provide an SA with their application. Resumes do not take the place of the SA. Additionally, your SA must include your name and the Job Control number on SA. The SA must be no more than 2 pages in length, single spaced. Using 12-point Arial font.