Back of House Shift Leader

Chick-fil-A Flatiron FSU - BOH Shift Leader Position

Are you passionate about leading a team in a positive and fast-paced environment? Do you have a strong desire to serve others, take initiative, and challenge yourself?

Join Chick-fil-A as a Shift Leader and be part of a fun work environment where you can positively influence others. Learn firsthand from experienced leaders, enjoy flexible scheduling, and benefit from intentional growth and development opportunities.

A Shift Leader is one who consistently demonstrates our core values, embraces the Chick-fil-A culture, and has a servant's heart. They have a passion for people and serving others, have strong character, take initiative, and work with a sense of urgency at all times. Our Shift Leaders are responsible for leading the team in executing daily operations, keeping team members accountable, and ensuring each guest receives great food served with great care. A Shift Leader's three main areas of focus are completing assigned managerial tasks, delegating appropriate tasks so that the restaurant runs effectively, and coaching/developing team members. Shift Leaders lead by example and set the tone that others will follow.

Our Benefits Include:

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first-hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Scholarship opportunities
• Competitive pay

Shift Leader Responsibilities:

• Protect the Chick-fil-A Brand
• Uphold Vision, Mission, Purpose, and Core Values
• Open and close the restaurant
• Run Operations in the FOH or BOH as scheduled
• Cash management
• Answer phones and handle in-person complaints
• Remain informed on all Store, Market, and Chain-Wide Events and Promotions
• Identify future leaders and develop them to the highest level
• Help achieve the goals of the store
• Complete assigned assessments
• Uphold policies and procedures
• Document all accountability conversations
• Approve discounts and promos

Qualifications and Requirements:

• Must be 18 years or older (due to safety and security reasons)
• Positive and professional attitude
• Effective interpersonal and customer service skills
• Effective conflict management skills
• Good problem-solving skills
• Effective written and verbal communication skills
• Desire to learn and serve others
• Ability to lead and influence people effectively
• Ability to function well in a high-paced and at times stressful environment
• Proficient in basic computer skills
• Ability to take initiative
• Part-time - To be discussed with Owner/Operator
• Full-time
• Ability to open and close
• Friday and Saturday availability
• Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred.
• Must be able to lift 50 lbs
• Stand for up to 8 hours per day
• Bend, twist, and utilize a ladder
• Be physically active for long periods
• Being outside in all-weather situations

Location: Chick-fil-A Flatiron FSU. 2580 Coalton Road Superior, CO 80027

Apply now to be a part of an engaged and enthusiastic team at Chick-fil-A!