Head of Customer Experience & Innovation
City of Goodyear Economic Development
City of Goodyear Economic Development seeks a Director of Customer Service and Innovation to lead customer experience excellence across service channels, including the 311 Call Center. This executive role focuses on strategic planning, performance measurement, and continuous improvement in a dynamic municipal environment. Ideal candidates bring 7+ years in customer service leadership, Lean Six Sigma Black Belt (desirable), and a proven ability to drive innovative, people-centered change while #J-18808-Ljbffr City of Goodyear Economic Development
Vacancy posted 4 days ago
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