Product Owner, Payments
Tyler Technologies
DescriptionTyler Technologies is a leader in public sector software and payment solutions, helping governments and municipalities streamline services and enhance citizen engagement. Our Payments Product group provides secure, innovative, and scalable payment processing solutions that power financial transactions across diverse public sector verticals.ResponsibilitiesThe Product Owner, Payments Vault, will help define and drive the product vision and roadmap for our payment processing, settlement, and disbursement platform. This role will work cross-functionally with product management, engineering, support, compliance, and others to deliver on our processing and revenue management product vision. The ideal candidate has a strong background in transaction-based software products, experience with customer-facing roles, and familiarity with accounting, finance, microservices, or payment systems.Prioritize problems to solve Evaluate incoming requests, requirements, and suggestionsMaintain a backlog of planned development workOrganize releases of product featuresValidate priorities and plans with stakeholdersDesign solutions to problems Communicate requirements as epics and storiesConsult with designers on mockups and prototypesConsult with engineers on technical solutionsValidate designs and requirements with stakeholdersDeliver solutions to the market Guide development and testing of new featuresDocument features and functionality for future referenceDemonstrate and train features for stakeholdersValidate features with early adopter clientsDrive adoption of solutions Measure adoption and usage in the target marketAssist in sales demonstrations, webinars, and proposalsAdvocate through marketing campaigns and community messagingParticipate in Tyler conferences and eventsQualificationsExperience working with local government financial or receivable departmentsExperience with payment collection solutionsExperience working in a customer-facing role, preferably in gathering requirements for software developmentStrong project and task management skillsUnderstanding of the software development life cycle, especially agile methodologiesUnderstanding of software design principles, especially user-centered designProficiency communicating in written, verbal, and presentation formTrack record of demonstrating analytical and problem-solving skills, attention to detail, owning features, strong time management skills and the ability to manage multiple work tasks effectivelyAbility to excel in the following capacities: independently as a sole contributor, as an integrated contributor in a team setting, and as active participant in a cross functional setting.Ability to travel to client sites, conferences, and Tyler offices, as needed
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