Surgery Scheduler

Overview Center for Bone & Joint Surgery of the Palm Beaches is a multi-location medical practice devoted to the diagnosis and treatment of injuries and diseases of the musculoskeletal system. Our locations feature a staff of highly trained orthopedic surgeons, each with a specific area of expertise. Position We are seeking a Surgery Scheduler to coordinate the patient’s surgery to include: making reservations at the hospital, arranging anesthesia, communicating with PCP offices, coordinating with vendors of surgical devices/implants representatives and surgical assistants, providing education, instructions, and paperwork, and confirming all steps with all parties before the surgery date. Candidate should have knowledge of insurance and commonly used concepts, practices, and procedures. Essential Functions Coordinates schedules of multiple resources, including outside facilities (i.e. providers, physical resources, and clinical staff). Gathers pertinent information from insurance carriers, physicians to make certain the patient’s financial obligation for services. Calls patients to schedule surgery within 48 hours of being entered into referral plus by the medical assistant and schedules all pre‑op and post‑op appointments for the patient. Provides ongoing communication with patients regarding pre‑certification, authorization, financial counseling, and scheduling process. During the financial counseling session, collects patients’ responsibility via telephone or instructs patient to bring required payment to their Pre‑op appointment. Communicates clinical instructions needed for appointments/procedures. Updates system for any changes or additions to the schedule. Accurately updates patient information in the practice management system and EMR. Ensures that canceled appointments and related ancillary appointments are canceled and communicated to all stakeholders. Initiates authorization for surgery in a timely manner. Obtains authorization for surgery at least 48 hours prior to the procedure. If authorization is not obtained within 48 hours of the procedure, makes plans to reschedule the procedure. The job holder must demonstrate current competencies for this position. Education High school diploma/GED or equivalent working knowledge preferred. Experience 0–2 years of surgery scheduling or related experience. Must be able to communicate effectively with physicians, patients, and the public and be capable of establishing good working relationships with both internal and external customers. Requirements Schedules a minimum of 4.75 surgeries per day. Secures 100 % of required certifications and authorizations. Benefits Competitive Health & Welfare Benefits Monthly $43 stipend to use toward ancillary benefits HSA with qualifying HDHP plans with company match 401k plan with company match Employee Assistance Program that is available 24/7 to provide support Paid Time Off Paid Holidays and more… Equal Employment Opportunity Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr