Program Coordinator 1

Program Coordinator 1 (PCN 062326)

Job Description

This Position Is Open To Alaskan Residents Only. Please check out the residency definition to determine if you qualify.

Under the general direction of the Program Coordinator 2, as the Program Coordinator 1, you will be responsible for carrying out program activities, functions, and services associated with the Medicare Information Office. You will help with Medicare Information Office strategic planning, participate in program/policy development, and be responsible for being the lead Medicare Counselor & Trainer.

This position requires frequent travel (1 to 3 times a month) to remote areas of Alaska via small aircraft.

Senior and Disabilities Services promotes health, well‑being, and safety for individuals with disabilities, seniors, and vulnerable adults by facilitating access to quality services and supports that foster independence, personal choice, and dignity.

This position is part of the division’s Medicare Information Office. We are a dynamic, diverse, high‑performing team where no two days are the same. We offer the ability to utilize your professional talents in significant ways to create meaningful contributions in the state. We value dedication to learning, communication skills, and team spirit. We are a team that is committed to the well‑being and safety of Medicare beneficiaries. Some travel will be required to conduct training and outreach, as well as attend necessary meetings and conferences. The State of Alaska has a generous benefits package.

This position is being recruited for in Anchorage. The Anchorage office is located on Bragaw Street and is close to trails, shops, and restaurants. You have the opportunity for a hybrid telework agreement once a probationary period has been successfully passed.

Who we are looking for

The ideal candidate will possess some or all of the following position‑specific competencies in addition to the minimum qualifications listed below:

• Decision Making: Makes sound, well‑informed, and objective decisions; perceives the impact and implications of decisions; commits to action, even in uncertain situations, to accomplish organizational goals; causes change.
• Planning and Evaluating: Organizes work, sets priorities, and determines resource requirements; determines short‑or long‑term goals and strategies to achieve them; coordinates with other organizations or parts of the organization to accomplish goals; monitors progress and evaluates outcomes.

Special Notice

• This position requires frequent travel (1 to 3 times a month) to remote areas of Alaska via small aircraft.
• A valid and current Alaskan Driver's License is required at the time of appointment.

To view the general description and examples of duties for this job class, please go to the following link and search for Program Coordinator 1: classspecs

Minimum Qualifications

Competency-Based Minimum Qualifications Instructions

This job class uses competency-based minimum qualifications. Please ensure your application (through work history, volunteer experience (duties summary), training, education, licenses, certifications, etc.) supports how you have gained the knowledge, skills, abilities, and behaviors (competencies) and that you possess the minimum required competencies for the job class.

Any combination of education and/or experience that provides the applicant with competencies in:

• Analytical Thinking/Problem Solving: uses a logical, systematic, sequential approach to address problems or opportunities or manage a situation by drawing on one’s knowledge and experience base and calling on other references and resources as necessary.
• Compliance: Knowledge of procedures for assessing, evaluating, and monitoring programs or projects for compliance with Federal laws, regulations, and guidance.

Equivalent to those typically gained by: Training from an accredited college or university in any field and/or progressively responsible experience assisting with planning, coordinating, and implementing administrative controls, work processes, and/or procedures for a program, project, business, or organization.

“Competencies” means a combination of interrelated knowledge, skills, abilities, and behaviors that enable a person to act effectively in a job or situation.

“Typically gained by” means the prevalent, usual method of gaining the competencies expected for entry into the job.

“Training” and “education” are synonyms for acquiring knowledge and skills through instruction. It includes instruction through formal and informal methods such as classroom, online, self‑study, and on‑the‑job, from accredited and unaccredited sources, and long‑duration (such as a post‑secondary degree) and short‑duration (such as a seminar) programs.

“Progressively responsible” means indicating growth and/or advancement in complexity, difficulty, or level of responsibility.

Additional Required Information

At the time of the interview, please provide the following:

• Three (3) professional references, whom we may contact by phone, are required. One (1) of these references must be your current or most recent supervisor, if not already provided in the application.
• Current performance evaluation, if available.
• A copy of academic transcripts (unofficial is okay; please ensure the institution name/URL is listed on the transcripts) is used to support that you meet the minimum qualifications/competencies, if not already provided in the application.

Please read the information below carefully. This applies to your application submission.

To verify education is being used to meet and/or support the required minimum qualifications/competencies, you must fill in the Education section of the application. If you have not obtained a degree, please indicate the number of units completed. Copies of transcripts are required to verify educational credentials used to meet or support the minimum qualifications/competencies for a position and are required with each application. Transcripts can be attached at the time of application or provided at the time of interview; if not, transcripts will be required before employment.

Special Instructions for Foreign Education: If education is completed in a foreign college or university, it may be used to meet the above requirements, if applicable. If utilizing this education, you must show that the education credentials have been submitted to a private organization that specializes in the interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs or an accredited U.S. state university reports the other institution as one whose transcript is given full value, or full value is given in subject areas applicable to the curricula at the state university.

When using work experience not documented in your application, please provide the employer's name, job title, employment dates, and whether you worked full‑time or part‑time. Applications will be reviewed to determine if the responses are supported and if minimum qualifications are met. Work experience needed to meet the minimum qualifications must be documented in the application. If the application does not support minimum qualifications, the applicant may not advance to the interview and selection phase of the recruitment. A resume will not be used to determine that minimum qualifications have been met for the position you are applying for.

NOTE: Attaching a resume or curriculum vitae is not an alternative to filling out the application. Noting "see resume or CV" or any similar response on any portion of your application may lead to a determination that your application is incomplete and removal from consideration for this job posting. The State of Alaska does not provide VISA Employer sponsorships.

The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities who require accommodations, auxiliary aids, or services, or alternative communication formats, please call View phone number on click.appcast.io in Juneau or TTY: Alaska Relay 711 or View phone number on click.appcast.io or correspond with the Division of Personnel & Labor Relations at P.O. Box 110201, Juneau, AK 99811-0201. The State of Alaska is an equal‑opportunity employer.

Contact Information

For specific information in reference to the position, feel free to contact the hiring manager at: Caroline Hogan/Division Operations Manager

Email: View email address on click.appcast.io

Employer State of Alaska

Address PO Box 110201

Juneau, Alaska, 99811

Phone View phone number on click.appcast.io (Statewide toll-free number)

View phone number on click.appcast.io (Juneau and out‑of‑state callers)