Enrollment Specialist

Working remotely from Puerto Rico, the Outbound Enrollment Specialist will conduct high-volume outbound outreach to enroll patients in a health program focused on medication adherence and lifestyle changes, utilizing phone calls, SMS, and video check-ins to establish trust and support patient engagement. Key responsibilities Communicate with potential patients via phone, text, and email to facilitate enrollment in Scene services Utilize active listening skills to identify patient needs and guide them through the enrollment process Manage patient information accurately within the Salesforce system and assist with technical setup for program participation Required qualifications Must be a legal resident of Puerto Rico Fluency in both English and Spanish, with proficiency in reading, writing, and speaking 3+ years of experience in health education, patient engagement, or a related healthcare role Background in health coaching, public health, or community health work Experience conducting outreach via phone, SMS, and video communication