Application Analyst - Patient Access

Location: Remote - Florida

Department: Corporate Systems and IT Administration

Work Type: Full Time

Shift: Shift 1/8:00:00AM to 4:30:00PM

Minimum to Midpoint Pay Rate: $37.72 - $49.03 / hour

Remote Position (FL Only) This is a remote position - incumbents, who reside in Florida only, may work at home. There may be occasional situations that require work to be performed on-site at an assigned Lee Health location.

Do you want to join a health system dedicated to helping people live healthier, happier lives? Lee Health is the place for you. Our mission is to be a trusted partner, empowering healthier lives through care and compassion.

Summary

The Application Analyst Patient Access responsibilities may include, but are not limited to:

• Responsible for the build, testing, and ongoing support of Epic Cadence, Referrals, and/or Prelude applications.
• Serve as the primary Patient Access resource for new Ambulatory Department initiatives.
• Provide daily project support, implement enhancements, and respond to incident tickets.
• Serve as a subject matter expert on assigned project teams, including developing test scripts, conducting testing, supporting application upgrades, and assisting with project go-lives.
• Collaborate with operational leaders and other IT application teams to assess workflow needs related to projects and enhancement requests.
• Utilize analytical skills to design, build, test, and implement solutions that meet the needs of the organization.

Additional Experience Requirements

• Epic certification in Cadence, Prelude, or Referrals is preferred. Relevant experience in scheduling, registration, or referrals may be considered in lieu of certification.

Additional Experience Preferences

• Experience with Epic upgrade cycles and change management.
• Proven experience with departmental onboarding and workflow analysis.
• Strong understanding of appointment scheduling, registration, and referral management.
• Ability to work independently and manage multiple priorities in a fast-paced environment.

Education Requirements

• Bachelors degree preferred; will accept 5+ years of relevant experience in lieu of a degree.

Experience Requirements

• 1+ years of experience in Information Systems Management preferred.

Licensure Requirements

• No Florida licensure required.

Certification Requirements

• Epic Cadence Preferred
• Epic Prelude Preferred