Staff Software Engineer - Reliability

Overview The Site Reliability Engineering (SRE) team at Rubrik ensures the reliability, availability, performance, and security of our enterprise infrastructure services, spanning global SaaS platforms and government-compliant environments. We operate at the intersection of software development and systems engineering, prioritizing automation, self-healing architectures, and resiliency. As a Staff Site Reliability Engineer, you will serve as a primary technical leader and architect across our distributed cloud systems, drive long-term technical roadmaps, establish cross-organizational reliability standards, and solve complex distributed systems challenges that safeguard enterprise and public sector environments. Beyond the core SRE charter, this Staff role also leads the Application-SRE team — a US-based group that partners with engineering, Sales, and Support to unblock POCs, drive complex customer escalations to resolution, and convert recurring field signals into reliability roadmap items. You will be the technical leader and project owner for Application-SRE, setting direction, tracking commitments, and ensuring the team operates as a high-leverage bridge between the field and the broader engineering organization. What You'll Do As a Staff Site Reliability Engineer, you will possess engineering-wide influence and own the following critical areas: Infrastructure Strategy & Architecture : Formulate and execute the architectural vision for Rubrik's Cloud Platform, optimizing backend infrastructure systems like Kubernetes, MySQL, and cloud-native services for performance, security, and multi-region scale. Hyperscale Automation & Platform Tooling : Build, scale, and maintain sophisticated internal tools, platform controllers, and automation frameworks in Go or Python to systematically reduce operational toil. Cross-Functional Leadership : Wield engineering-wide influence to create technical consensus among component, platform, and security teams, embedding resilience, capacity guards, and compliance from the initial designs. Reliability Governance : Define, audit, and enforce SLIs, SLOs, and error budgets across critical services, translating telemetry insights into actionable roadmaps during executive reviews. Incident Command & Operations Review : Serve as a primary Incident Commander for high-severity outages, directing mitigation and conducting blameless post-mortems to drive durable fixes. Cost Governance & Capacity Modeling : Architect cost-observability tools and attribution frameworks, leading capacity forecasting, quota optimization, and vendor SLA management. Application-SRE Leadership : Set technical direction for the Application-SRE team, elevating how the team diagnoses, mitigates, and resolves complex customer-impacting issues. Technical Multiplier & Mentorship : Champion SRE best practices, mentor engineers across the organization, participate in interview processes, and raise the technical bar. On-Call Rotations : Participate in on-call rotations. Experience You'll Need Citizenship & Residency : Must be a US Citizen residing in CONUS. Education : BS, MS, or PhD in Computer Science, Computer Engineering, or related technical discipline. Industry Experience : 8–12+ years of software engineering and production cloud infrastructure, with at least 5+ years in an SRE, DevOps, or Platform role for hyperscale SaaS. Technical Depth : Proficiency in Go, Python, or Java with strong knowledge of concurrency, data structures, and testing patterns. Distributed Systems Expertise : Experience designing and operating large-scale distributed systems, databases, and high-availability cloud architectures. Systems Internals : Strong command of Unix/Linux, systems administration, and networking. Field-to-Product Feedback : Ability to translate customer escalations and POCs into product and reliability improvements. Customer & Field Fluency : Experience partnering with Sales, Support, and customers on escalations and POCs. Leadership Capability : Track record of technical leadership, mapping architectural dependencies, and guiding multi-team initiatives. Preferred Qualifications Extensive production experience with Kubernetes deployments (GKE, EKS) and large-scale databases. Experience with compliance frameworks (e.g., FedRAMP, SOC 2, ISO 27001, CJIS). Fluency in Infrastructure-as-Code (Terraform, Pulumi) and observability tooling (Prometheus, Grafana, OpenTelemetry). Equal Opportunity Rubrik is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to applicable federal law, Rubrik complies with state and local nondiscrimination laws. Reasonable accommodations are available to qualified applicants with disabilities. For accommodations, contact View email address on click.appcast.io. #J-18808-Ljbffr Rubrik, Inc.