Associate Director, Operations - Clinical Assessment Technologies (CAT) - US/Canada - Remote

Who we are We’re a global, midsize CRO that pushes boundaries, innovates and invents because the path to a cure for the world’s most persistent diseases is not paved by those who play it safe. It is built by those who take pioneering, creative approaches and implement them with quality and excellence. We are Worldwide Clinical Trials, and we are a global team of over 3,500+ experts, bright thinkers, dreamers and doers and, together, we are changing the way the world experiences CROs – in the best possible way. Our mission is to work with passion and purpose every day to improve lives and we are looking for others who value this same pursuit. Why Worldwide We believe everyone plays an important role in making a world of difference for patients and their caregivers. From our hands-on, accessible leaders, to our cohesive and supportive teams, we are committed to enabling professionals from all backgrounds and experiences to succeed. We prioritize cultivating a diverse and inclusive environment that continues to promote collaboration and creativity. We are proud to be a workplace where people thrive by being themselves and are inspired to do their best work every day. Join us! What the Business Development Operations Department does at WorldwideBusiness Development Operations is a team of highly experienced Business Development professionals who drive significant bookings targets and support Worldwide’s strategic position in a competitive market through a culture of collaboration and innovation. This tenured team supports a strong portfolio of existing business as well as being responsible for the continued significant growth of Worldwide’s future pipeline and sponsors. The team is accountable for overall sales performance, the profitable achievement of sales goals, and for aligning sales objectives with the Worldwide’s therapeutic and commercial strategies. What you will do Identify operational needs for upcoming projects, track and review current assignments for CAT Operations staff Resource CAT study projects as Resource Manager Engage as Subject Matter Expert (SME) for CAT Operations activities Provide operational oversight for designated CAT study projects Engage in and coordinate resourcing activities for all CAT awarded projects Identify training and skills gaps among staff; coordinate and assist with learning opportunities to enhance operations staff knowledge and skills of industry related regulations, processes, materials, and guidelines Actively identify and engage in process improvement activities Participate in QMD reviews and new QMD development Author, collaborate, and review QMD documents and guidance documents Coordinate and manage CAT Operations team meetings Active engagement and oversight of study risk assessments, as they relate to operational activities Work with department leaders to ensure alignment among CAT operational and clinical services Lead and/or contribute to departmental initiatives that aim to implement polices, methods, techniques to contribute to existing service areas and department growth Accountable for oversight of CAT study deliverables from Launch process to study close out Assist and collaborate with Operations staff, Project Management, Contracts on vendor and study budget development, scope of work revisions, tracking and compliance Assist in vendor management related concerns, including involvement with escalations, Vendor Management and Quality Assurance meetings Review and assess ongoing budget utilization and revenue recognition with Operations Managers to ensure projects are meeting financial targets Manage internal CAT operations meetings and other trial-specific meetings, as appropriate Significant contributor to multiple strategic departmental, sponsor-related and cross-functional initiatives Participate in business development activities including; but not limited to proposals input, capabilities, and bid defense meetings Apply thorough knowledge of industry regulations and guidelines to ensure operational compliance during clinical trial conduct What you will bring to the role Exceptional organizational skills, detail- and service-oriented, with excellent management / supervision skills Excellent understanding of best business practices with respect to clinical trial operations and rater reliability processes Knowledge and capabilities of our technology vendors and their abilities (skill)Excels in planning, managing, monitoring, and critiquing skills Excellent at meeting timelines consistently and being able to effectively work under pressure Continuously open to constructive, developmental feedback Exceptional interpersonal skills in a fast-paced, deadline oriented, and changing environment Excellent ability to proactively identify and escalate potential project issues to appropriate CAT and WCT staff Basic knowledge of statistics and finance practices Your experience Must have a minimum of a bachelor’s degree, preferably with an Master’s degree (life sciences, MBA and/or PMP certification). Strong leadership, management and interpersonal skills Strong planning and organizational skills At least 7+ years clinical trial experience with at least 4 years’ experience in global clinical trials Preferred at least 5+ years of experience managing team members or project management experience Hands on experience in day-to-day management of all aspects of global clinical trials required Prior experience in psychiatry / CNS therapeutic areas is a plus The ideal candidate possesses knowledge and appreciation of all stages of clinical drug development. Effective leadership skills and a proven ability to build and foster high performance team productivity and cohesiveness is required. This position requires strong knowledge of monitoring practices, demonstrated knowledge / competence in the application of CFRs, GCPs and ICH guidelines At Worldwide Clinical Trials, we are committed to fostering an inclusive and equitable workplace by providing transparent compensation. The salary range for this position is annually (For hourly paid positions, the stated salary range reflects hourly rates): United States of America - $112,000.00 - $223,000.00 The salary range provided is intended to give candidates an understanding of potential earnings. Compensation will fall within the provided range, and it not a guarantee of exact salary. The final salary will be determined based on relevant experience, performance, education, and internal equity. In addition to base salary, we offer a competitive benefits package depending on location. We ensure pay equity and transparency and comply with all applicable labor laws. Salary information will be discussed during the interview process, and we encourage candidates to inquire about compensation at any stage. We love knowing that someone is going to have a better life because of the work we do. To view our other roles, check out our careers page at Discover a world of difference at Worldwide! For more information on Worldwide, visit or connect with us on LinkedIn. This is who we are. We’re a team of clinicians, scientists, and researchers who want to make healthcare better. We were founded on an unwavering commitment to authentic, personalized attention. And today, as CROs consolidate and the industry changes rapidly, that personalized attention is more important than ever. We all came to this industry for different reasons, from different walks of life. If you ask any one of us why we’re here, you’ll get a different answer. And that’s what makes us special. Not finding the right fit? Let us know you're interested in a future opportunity by clicking Get Started below or create an account by clicking 'Sign In' at the top of the page to set up email alerts as new job postings become available that meet your interest!