AR & Customer Account at Plainfield, Indiana

AR & Customer Account Coordinator

Location: Plainfield, IN

Schedule: Full-Time, In Office

Pay: $24/hour

We're looking for a highly organized and customer-focused Customer Account Coordinator to support our service operations team. This role serves as a key connection between customers, technicians, vendors, and internal departments to ensure service requests, documentation, and customer communications are handled efficiently and accurately.

If you enjoy keeping things organized, solving problems, and working in a fast-paced environment where no two days are the same, we'd love to hear from you.

What You'll Do:

• Serve as a primary point of contact for customer inquiries and service requests
• Coordinate communication between customers, technicians, vendors, and internal departments
• Process work orders, purchase orders, invoices, and related documentation
• Maintain accurate customer records and account information
• Support invoicing, billing, and accounts receivable activities
• Monitor service activity and assist with reporting and tracking metrics
• Assist with administrative projects and operational support tasks
• Help ensure a positive customer experience through timely communication and follow-up

Work Arrangement:

• Primarily Remote (Transitioning to Hybrid)
• Initial training may include occasional in-person meetings
• Expected to transition to a hybrid schedule of approximately three in-office days per week once a permanent office location is established

Qualifications:

• 2+ years of administrative, customer service, account coordination, or related experience
• Strong organizational and multitasking skills
• Excellent written and verbal communication skills
• High attention to detail and accuracy
• Proficiency with Microsoft Office, including Outlook, Word, and Excel
• Ability to prioritize competing tasks in a fast-paced environment
• Positive attitude and strong customer service mindset

Preferred Qualifications:

• Experience in a service-based, construction, industrial, environmental, or field service industry
• Experience with invoicing, billing, or accounts receivable processes
• Associate degree or equivalent work experience

Compensation & Benefits:

• $24/hour
• Full-time position
• Comprehensive benefits package
• Growth and advancement opportunities
• Collaborative team environment

Equal employment opportunity, including veterans and individuals with disabilities.