Branch Support Administrator - Commercial Pest Control

Our company is seeking a dedicated and organized Branch Administrator to manage the efficient and effective administration of branch operations. We pride ourselves on our commitment to customer service and our use of technology to deliver superior results. As a Branch Administrator, you will play a crucial role in maintaining our reputation and helping us grow.

Responsibilities

• Answering telephone calls professionally and efficiently.
• Processing messages and information requests from clients promptly and professionally.
• Using PestPac to maintain accurate route lists of accounts to be serviced each month and monitoring routes to ensure timely completion.
• Processing all new account sales, price changes, cancellations, and other revenue-related accounting changes using PestPac.
• Completing accurate and timely monthly reports for management and the corporate office.
• Processing all branch purchases and expenses to ensure correct allocation and timely payment.
• Maintaining customer files, including all associated filing, correspondence, and special requests.
• Supporting the Sales Team and Management as needed.
• Assisting the Service Team as needed, including purchasing of equipment and chemicals.

Qualifications

• Excellent verbal and written communication skills.
• At least two years of work experience in an office environment.
• Proficiency in Microsoft Word and Excel.
• Ability to accurately type at least 40 words per minute.
• High school diploma or equivalent.
• Must pass pre-employment and random drug tests.