Commercial Collections Representative

Job Description

Job Description

BARR Credit Services, a Caine & Weiner Company , is a leader in the accounts receivable management industry, helping businesses improve cash flow through innovative solutions, professional service, and effective account management strategies.

Compensation & Schedule

• Schedule: Monday-Friday, 6:30 AM to 3:30 PM
• Pay: $16.00 per hour + Commission
• Additional Incentives: Daily Call Bonuses

Join a Team Where Your Success Matters

Are you a motivated professional who enjoys problem-solving, building relationships, and achieving results? At BARR Credit Services, we're looking for driven individuals who thrive in a fast-paced environment and are passionate about delivering excellent customer service.

This is more than just a job. It's an opportunity to build a long-term career with a company that recognizes hard work, rewards performance, and provides opportunities for professional growth and advancement.

Key Responsibilities

As a Collections Representative, you will:

• Manage outstanding accounts and work with consumers to secure timely payments.
• Communicate professionally and effectively by phone to resolve account and payment concerns.
• Negotiate payment arrangements while maintaining positive customer relationships.
• Document customer interactions and maintain accurate account records.
• Analyze account information and identify trends or potential solutions.
• Collaborate with team members to improve collection strategies and overall performance.
• Provide exceptional customer service throughout the collections process.
• Maintain compliance with company policies, industry regulations, and best practices.

Requirements

Qualifications

Successful candidates will have:

• Previous collections, customer service, call center, or related experience preferred.
• Excellent communication and phone skills.
• Strong negotiation and conflict-resolution abilities.
• Knowledge of accounts receivable processes and basic financial concepts.
• Ability to analyze account information and make sound decisions.
• Proficiency with computer systems and financial software.
• Strong attention to detail, professionalism, and integrity.
• Ability to work independently and as part of a team.
• Bilingual candidates are strongly encouraged to apply.

Benefits

We offer a comprehensive benefits package, including:

• 401(k) Retirement Plan
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• AD&D Insurance
• Disability Insurance
• Employee Assistance Program (EAP)
• Paid Time Off (PTO)
• Paid Sick Time
• Paid Training
• Employee Referral Program
• Career Growth and Advancement Opportunities