Education SaaS Support Specialist
Jobtailor
Digistorm is seeking a customer support specialist to assist schools using our SaaS products. You will handle tickets, chats, and calls with customers, applying technical know-how to diagnose and resolve issues while maintaining high satisfaction and adhering to SLA guidelines. Responsibilities include troubleshooting, knowledge-base updates, and collaboration with Level 2 teams. Prior experience with remote work tools and a service mindset are essential. #J-18808-Ljbffr Jobtailor
Vacancy posted 5 days ago
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