Healthcare Regional Business Office Manager

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Healthcare Regional Business Office Manager

Location: Texas (5 facilities) This position requires traveling.

Job Type: Full-time

Job Summary:

The Regional Business Office Manager is responsible for overseeing and managing the financial and administrative operations of multiple nursing home facilities within a designated region. This position plays a crucial role in ensuring the efficient and compliant functioning of the business office, with a primary focus on financial management, billing, accounts receivable, and regulatory compliance.

Responsibilities:

Financial Management:

• Develop, implement, and monitor financial policies and procedures.

• Coordinate budgeting and financial forecasting for the region.

• Provide financial analysis and reports to senior management.

Billing and Accounts Receivable:

• Oversee the billing process, ensuring accuracy and timeliness.

• Manage accounts receivable, collections, and reconciliation.

• Address billing inquiries and resolve discrepancies.

Regulatory Compliance:

• Stay informed about federal, state, and local regulations related to healthcare and nursing home operations.

• Ensure compliance with billing and coding standards.

• Collaborate with internal and external auditors to facilitate audits.

Staff Supervision and Training:

• Recruit, train, and supervise business office staff within the region.

• Conduct regular performance evaluations and provide feedback.

• Foster a positive and collaborative work environment.

Communication and Collaboration:

• Collaborate with facility administrators, department heads, and corporate leadership.

• Communicate financial information and trends to relevant stakeholders.

• Participate in regional and corporate meetings as necessary.

Technology and Systems Management:

• Oversee the implementation and maintenance of financial software and systems.

• Ensure staff proficiency in relevant technologies.

• Identify opportunities for process improvement and automation.

Customer Service:

• Address concerns and inquiries from residents, families, and staff related to billing and financial matters.

• Strive for a high level of customer satisfaction.

Qualifications:

• Bachelor's degree in Business Administration, Healthcare Administration, Finance, or a related field.

• Previous experience in a similar role within the healthcare industry, preferably in a nursing home or long-term care setting.

• Strong understanding of healthcare billing, reimbursement, and regulatory requirements.

• Excellent leadership and interpersonal skills.

• Proficiency in financial software and Microsoft Office Suite.

• Knowledge of relevant laws and regulations governing healthcare finance.