Housekeeping Associate (Full-Time)

Our Housekeeping Associates play a key role in creating a safe and welcoming environment for families with children in the hospital. This full-time, 40-hour/week position involves housekeeping tasks such as vacuuming, mopping, cleaning, dusting, changing, and laundering linen. Candidates should have strong attention to detail, experience in customer service, and be punctual, efficient, and eager to learn.

About us

The Mission of Ronald McDonald House Tampa Bay is to provide essential services that remove barriers, strengthen families, and promote healing when children need healthcare.

Our Vision is a world where every family has what they need to ensure the best health outcomes for their children.

Ronald McDonald House Tampa Bay (RMH-TB) has been working to improve the health and well-being of children and their families since 1980. Our primary program, the Ronald McDonald House, provides a place to stay for families that have children receiving medical treatment at Tampa Bay hospitals and outpatient centers. RMH-TB operates 5 Ronald McDonald Houses in Tampa Bay, 3 located in St. Petersburg and 2 located in Tampa.

Overview

Benefits: RMH-TB covers 100% of employee health and dental, provides 401k with annual contribution, offers two weeks of paid leave with annual leave increase plus an additional 12 flexible days for holidays + accrued sick leave.

Work location: 401 7th Ave S, St. Petersburg, with occasional travel to our Tampa Locations preferred.

Schedule: Generally a set schedule based on house needs. May require 1 or 2 weekend days. We value work-life balance and thus do not have weekly changing schedules for our housekeeping team at RMH.

Overview

JOB SUMMARY (POSITION OVERVIEW)

The full-time Housekeeping Associate maintains a clean, comfortable, and orderly home environment while assisting guests with daily needs. Responsibilities include keeping self-serve meal areas stocked and tidy. This role is part of the house operations team and reports to the East House Family Experience Manager, with daily supervision from the Housekeeping Manager. All housekeeping tasks prioritize a compassionate, welcoming, and safe space for families undergoing pediatric treatment.

• Clean and tidy guest rooms and shared spaces; sanitize surfaces, spot mop, and reset materials to standards. Clean kitchen and laundry appliances, and assist with select linen laundering.
• Regularly interact with families to assess needs, provide support, and guide them on using kitchen, laundry, and common area appliances.

Enhances professional growth and development through participation in educational programs and in-service quarterly team meetings.

JOB QUALIFICATIONS/SPECIFICATIONS/RESTRICTIONS

Knowledge/ Skills/ Experience:

• Relevant housekeeping experience required.
• Able to work independently and within a team to achieve tasks.
• Bilingual preferred, but must have the ability to speak and understand English fluently.
• Must meet healthcare requirements of partner hospital, complete biannual CPR training and annual fire alarm training.
• Understanding and sensitivity apropos to the intersections of ability, class, ethnicity, gender, gender identity, race, religion/spirituality, and sexual orientation.

Physical Demands:

This job involves all the following in various degrees but is not limited to only these physical demands: attendance, standing, sitting, walking, squatting, carrying, lifting, climbing, twisting, reaching, pulling, pushing, cleaning, writing, hearing, seeing, speaking. The ability to push up to 50 pounds and lift up to 40 pounds.

Essential requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

The above job description is not intended to be an all-encompassing list of responsibilities, skills, efforts, or working conditions associated with this position. It is intended to be a guideline reflecting the principal activities. Management reserves the right to change or otherwise modify the functions of this job to meet the needs of the company.

The successful candidate will be required to meet our pre-employment background screening requirements