Coordinator Medical Assistant - 40 Hours Day Shift

Clinical/Allied Health Position

Oversees the daily functioning of an outpatient clinic to ensure efficient operation. Provides for effective scheduling of patient appointments; controls medical and office supplies and ensures continuity of care and methods through the scheduling of responsible personnel.

Principal Duties And Responsibilities:

• Schedules staff and daily work assignments.
• Plans work and vacation schedules; implements improvements to existing system.
• Conducts daily huddles to facilitate smooth clinical operations with physicians and MA team to include acute patient appointments.
• Controls medical and office supplies by ordering, receiving and proper storing.
• Insures smooth communication between medical staff and responsible personnel.
• Communicate to patients or parents the physician's medical instructions.
• Acts as a coordinator between physicians and other departments to ensure all test results are available upon patient's arrival.
• Addresses patient complaints regarding time delays, appointment scheduling, and lack of professional care; works closely leadership regarding threatened litigation.
• Performs patient care functions such as vision and hearing screening, administering immunizations, recording vital signs, taking height and weight, and charting of other functions related to clinic specialty.
• Maintains regulatory standards (i.e. Joint Commission, Center for Medicare and Medicaid Services, Environment of Care, Regulatory Readiness, Medication Review, Hand Hygiene and other system compliance efforts).
• Assists in the selection, orientation, and training of new staff; and may provide input into performance appraisals.
• Conducts regular staff meetings, to include the review of Press Ganey scores and other quality scores.
• Performs other job duties as required.

Education/Experience Required:

• Graduate from a Commission on Accreditation of Allied Health Education Programs (CAAHEP) or Accrediting Bureau of Health Education Schools (ABHES) Medical Assistant Program or graduate of a formal medical assistant program with a minimum of five years continuous work as Medical Assistant with verifiable clinical experience.
• Completion of a clinical externship.
• Two (2) years of experience as a Medical Assistant.
• Ability to perform a wide variety of clinical skills as related to ambulatory patient care. Basic computer knowledge and keyboarding skills. Successful completion of Henry Ford Medical Group (HFMG) pharmacology class and test.

Certifications/Licensures Required:

• Current BLS-C certificate.
• One of the following is required. Failure retain certification/registration will result in termination from employment with HFHS:
• Certified Medical Assistant (CMA) eligible for Certification by the American Association of Medical Assistants (AAMA) or
• Registered Medical Assistant (RMA) from the American Medical Technologist organization (AMT) or
• Certification by the National Healthcare Association (NHA), Certified Clinical Medical Assistant (CCMA), or
• Certification from the National Center for Competency Testing (CCT), National Certified Medical Assistant (NCMA).