Field Service Technician

Field Service Technician – Lead Residential and Commercial Exterior Access Installations Job Overview Company: Access Garage Door & More Salary/Pay Rate: $20 to $25 per hour including Performance Based pay. Location: Hixson, TN. Job/Employment Type: Full Time. Project Scope: Residential, Commercial, Industrial, and Government. Mandatory Licences & Certifications: Drivers License. The Opportunity You will serve as a vital field professional, executing high-quality exterior access and garage door installations across diverse sectors. This role provides the unique advantage of working directly out of our Chattanooga location, which serves as headquarters for our national franchise system, offering immense visibility and rapid career advancement. You will thrive in a high-energy, competitive environment built for individuals who love to outwork the competition and win. How You Will Make an Impact Execute precise field installations and repairs for residential, commercial, industrial, and government exterior access systems. Maximize daily productivity by following rigid operational standards and procedure-driven technical workflows. Resolve real-time mechanical and structural issues on-site under high-pressure field conditions. Communicate clearly with clients to build trust, deliver exceptional service, and represent company standards. Maintain organized personal inventory and manage company-provided tools to ensure constant project readiness. Collaborate with the broader field operations team to achieve weekly efficiency and performance benchmarks. Required Qualifications & Experience Proven mechanical aptitude and a hands-on approach to technical problem-solving. Strong communication skills necessary for direct client interaction and team coordination. Ability to work independently with a high level of personal accountability and urgency. Preferred Qualifications & Experience Minimum of 1 year of related work experience specifically within the garage door or exteriors field. Prior experience working within a fast-paced, performance-driven service environment. Demonstrated ability to interpret mechanical specifications and structural layouts. Compensation & Benefits Weekly pay cycle with competitive hourly rates and performance-based pay. Comprehensive 401(k) retirement savings program with employer matching and profit sharing. Full health and wellness package including medical, dental, and vision insurance. Paid time off including scheduled holidays and vacation. Paid training programs, manufacturer training, and safety certifications including OSHA, Fall Protection, and Lifts. Company vehicle, financial assistance for initial tool set, and tech package containing a smartphone or tablet. Distinctive perks including uniforms, safety equipment, annual company trips, and regular team outings. About Us Access Garage Door & More is a premier name in exteriors and landscaping, operating as the national headquarters for our entire franchise system. We do not build environments for coasting; we foster a high-energy, competitive culture focused on rapid professional growth, high standards, and elite execution. Learn more at callaccessnow.com . Access Garage Door & More is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, gender expression, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or any other status protected by law or regulations. It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors.