Compliance & Licensing Specialist

Compliance Specialist

Position: Compliance Specialist Location: Mechanicsburg, PA (Onsite) Schedule: Monday-Friday, 8:00AM-5:00PM (Full-Time)

Who We Are:

West Shore Home is a technology-driven and industry-leading home improvement company specializing in high-quality and convenient remodels of Bathrooms, Windows, and Doors. West Shore Home operates in over 40 locations nationwide and is home to over 3,000 employees!

Purpose of Position:

As a Compliance Specialist at West Shore Home, you will support the implementation of ongoing risk assessment processes by reviewing marketing materials, including consumer finance disclosures, to determine compliance with federal and state laws.

Key Role Accountabilities:

• Review advertising and marketing materials for compliance with applicable laws, rules, and regulations, including but not limited to FTC and FCC regulations and state consumer protection laws.
• Actively investigate consumer finance inquiries raised by finance lenders and customers.
• Assist the Compliance Manager and Director of Permitting with obtaining state licenses and keeping up to date with state licensing requirements, renewals, and expirations. Ensure licensing records have current documentation.
• Develop and conduct trainings for In-Home Sales Representatives regarding consumer finance compliance.
• Conduct audits, analyze information, identify deficiencies and non-compliance, develop reports, and formulate recommendations to executive team and departmental leaders for corrective action and training opportunities for sales personnel.

Minimum Requirements:

• High School Diploma required, Bachelor's degree preferred (in applicable field).
• Highly motivated, detail-oriented, and attracted to challenging opportunities within a rapidly growing business.
• Minimum of 4 years of experience working in a compliance related field.

Benefits:

• Comprehensive Health Insurance options (Medical, Dental, Vision, Accident, Life, Critical Illness, Short and Long-Term Disability)
• 401(k) Retirement Plan with company match
• HSA plan with company match
• Paid holidays and paid time off (PTO)
• Employee Referral Program
• Employee Discount Program
• Paid training and unlimited professional growth potential

Culture and Community:

We believe that when employees feel valued and supported, they perform at their best. Our dedication to fostering a strong, value-driven culture has consistently earned us the Top Workplaces USA award as one of the nation's top employers, including recognition in Leadership, Purpose & Values, and Compensation & Benefits.

West Shore Home strives to Bring Happiness to Every Home and that goes beyond our customers and employees. We support positive change in our communities by volunteering, giving back, and supporting nonprofits that make a difference.