Grounds Supervisor

Job Description

Job Description

Pittsburgh Zoo & Aquarium

Position Description

Position Title: Grounds Supervisor

Department: Grounds

Reports To: Grounds Management Team FLSA Status: Salaried, Exempt

Purpose:

This position works as part of the grounds management team to supervise and direct collective bargaining unit staff and seasonal employees to accomplish zoo and departmental goals.

Essential Job Functions:

• Plans, organizes and implements the day to day affairs of the grounds department.
• Participates in the development of departmental goals, objectives and procedures.
• Collaborates with the assistant curator and the grounds manager to supervise and direct through regular and consistent onsite inspection, the unionized and seasonal staff to accomplish the following departmental goals.
  • Maintain cleanliness of all restrooms park wide.
  • Maintain cleanliness of all public areas in the park.
  • Maintain cleanliness of all glass and acrylic surfaces.
  • Removal of trash from all areas of the park.
  • Coordinate preparations for rentals, special events, etc.
• Trains and monitors staff in accomplishing custodial functions.
• Coordinates annual training exercises for unionized staff in grounds procedures and equipment.
• Participates in the hiring process for regular, seasonal, and temporary employees.
• Assists in setting up and maintaining a zoo wide recycling program.
• Coordinate the collection and removal of organic waste.
• Supervise and coordinate the weekly disbursement of goods and supplies
• Maintain an adequate inventory of supplies.
• Assist zoo departments with setup of rental/group events.
• Supervises snow and ice removal by unionized staff and an outside contractor.
• Provide monthly reports to the grounds management team on accomplishments of departmental goals and objectives.
• Administer a daily staff startup meeting.
• Maintains a working knowledge of the Bargaining union agreement and assists in the enforcement of the agreement

Other Functions :

• Exercises initiative in keeping informed on developments in the field and providing quality customer service.
• Prepares reports, records and correspondence for the grounds management team as directed.
• Performs other related duties as assigned and directed.
• This position works to service our visitors so weekends and holidays are a must.

Performance Factors:

1. Attendance and Dependability: The employee can be depended on to report to work at the scheduled time and is seldom absent from work. Employee can be depended upon to complete work in a timely, accurate and thorough manner and is conscientious about assignments.
2. Communication and Contact: The employee communicates effectively both verbally and in writing with superiors, colleagues, and individuals inside and outside the Zoological Society.

1. Relationships with Others: The employee works effectively and relates well with others including superiors, colleagues, and individuals inside and outside the Zoological Society. Exhibits a professional manner in dealing with others, and works to maintain constructive working relationships.
2. Provides excellent customer service in the areas of guest relations and park beautification:
   • Answers visitor inquiries or finds someone who can;
   • Is knowledgeable of location of exhibits, restrooms, concessions, rentals, etc.
   • Disposes of litter and waste throughout the park and zoo facilities.

Education/Experience/Knowledge/Skills:

High School diploma and three years related experience. Previous supervisory experience, excellent written/oral communication skills, interpersonal skills, conflict resolution skills and working knowledge of Microsoft software required. Valid PA driver’s license required.

Physical Requirements:

This position works indoors and outdoors equally; must be available to work weekends and holidays. Local and out of town may be required.