Sr Solution Architect

Utilities CX Solutions Architect, Manager

3 days ago – be among the first 25 applicants. Get AI-powered advice on this job and more exclusive features.

Join the Team Making Possibilities Happen. If you’ve ever used an ATM, paid a bill through your phone, sent money to a friend or shopped online, chances are your transaction was safeguarded and processed using our software. Now it’s your turn to serve the payment needs of organizations and people the world over.

Candidate can be remote but must live and work in the US in Central or Eastern Time Zone only.

Job Summary

Acts as a recognized technical expert in a strategic business application, technology, industry or ACI service offering. Functions as a high level individual contributor in at least one technical area. Utilizes expertise in business management practices, industry requirements and information technology disciplines to develop technical and/or business solutions to client problems. Complies with all applicable ACI Time and Expense reporting processes and procedures. Approves and reports all time and expense information by the deadlines.

Job Responsibilities

• Industry/Business Analysis: Analyze client’s business needs, integrate client’s business strategies and recommend appropriate information technology solutions utilizing ACI’s methodologies. Conduct analysis of corporate objectives, critical success factors, business functions and processes. Plan, integrate and manage the implementation of new technology.
• Project Management: Perform a variety of duties involved with managing large, strategic and/or multiple projects. Establish critical success factors for the project(s). Develop and improve strategic processes and direction for projects. Develop project plans and Statements of Work early in the project life cycle. Solve highly technical and complex problems for project(s). Guide and provide ultimate technical direction for projects. May audit projects for adherence to plans. Contribute to knowledge management by documenting best practices and forwarding to knowledge management repositories.
• Business Development/Sales Support: Contribute significantly to the regional/product’s business development and sales support efforts for a particular territory, industry or account. Align business development activities with regional/product’s business needs. Contribute to the development and execution of overall business and marketing plan. Identify new business opportunities. Meet with prospective, current and former clients describing and defining ACI’s services particularly as they relate to area of specialty. Prepare and present detailed presentations to extend existing, develop additional and create new client contracts. Identify staff that matches client/project need.
• Mentoring Employees: Act as a mentor, coach or trainer to consultants by sharing business expertise. Ensure that necessary staff information is updated and entered into ACI’s Time and Expense Reporting System by the deadlines.
• Non-Essential Functions: May be required to perform other non-essential functions such as working independently from broad guidelines. Manage projects and balance competing demands in an environment with rapidly changing circumstances and priorities. Responsible for meeting project schedules and deadlines and apprising management of progress.

Technical/Business Skills

Recognized expert in one or more technical disciplines, unique applications, or particular industry(s). Expertise in ACI’s methodologies or service offerings such as ISM, PDM, ESP/BAU, Fraud Risk Management Optimization, Advanced Payment Solutions, etc. Advanced knowledge and training in ACI’s software development method (PDM). Knowledge of payment architecture, ACI product architecture, ACI product configuration & operational architecture, global payment network architecture, network architecture or database architecture. Global business and information technology knowledge. Ability to develop and execute a business plan. Thorough knowledge of business management practices including financial accounting, economics, human resources management, negotiation strategies, business policy and management objectives. Ability to synthesize client business needs into customized IT solutions. Demonstrated ability to write and present proposals and make presentations to CIO level clients. Strong understanding of the relationship between ACI and its clients.

Achievement Competencies

Focus on desired results, set challenging objectives, pursue them tenaciously and meet or exceed objectives. Ensure work and information are sufficiently complete and accurate; follow up with others to ensure agreements and commitments are fulfilled. Manage multiple tasks and balance competing demands in an environment with rapidly changing circumstances and priorities.

Problem Solving & Risk Management Competencies

Anticipate implications and consequences of risks or business situations and take appropriate action to prepare mitigation or contingencies. Identify information needed to clarify a risk or business situation, seek that information and use skillful questioning to draw it out.

Communication/Interpersonal Skills

Highly credible within the Information Technology industry. Frequent strategic interactions with high level clients and regular business development meetings with current and potential clients. Excellent negotiation and presentation skills. Positive professional attitude. Ability to work cooperatively with others on a team and within the ACI framework. Excellent written communication skills to prepare proposals and articles in industry publications.

Other Duties

Perform other duties as assigned. Understand and adhere to all corporate policies, including the ACI Code of Business Conduct and Ethics.

Knowledge, Skills and Experience Required

• Bachelor’s degree or equivalent experience.
• 10 years of progressively responsible experience in the Information technology field specializing in the position’s area.
• Extensive payments industry experience.

Preferred Knowledge, Skills and Experience

• Graduate degree and/or advanced industry certifications preferred.

Work Environment

Standard work environment.

Benefits

Growth, opportunity and a competitive compensation and benefits package in a casual work environment.

Job ID

Requisition #16312.

Equal Opportunity

ACI Worldwide is an AA/EEO employer in the United States, which includes providing equal opportunity for protected veterans and individuals with disabilities, and an EEO employer globally.