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Robotics Technical Support Engineer — 24x7 Incident Response

Relha LLC

Amazon Robotics is seeking a Support Engineer to diagnose and resolve complex robotic system issues, deliver timely solutions, and lead high-severity incident responses across cross‑functional teams. The role requires 4+ years in software or technical support, plus strong AWS, Linux, and SQL skills, with the ability to communicate complex tech to executives. The shift is Tue-Sat 9-5 EST, and the package includes comprehensive benefits and RSUs. #J-18808-Ljbffr Relha LLC

Vacancy posted 2 days ago
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