Robotics Technical Support Engineer — 24x7 Incident Response
Relha LLC
Amazon Robotics is seeking a Support Engineer to diagnose and resolve complex robotic system issues, deliver timely solutions, and lead high-severity incident responses across cross‑functional teams. The role requires 4+ years in software or technical support, plus strong AWS, Linux, and SQL skills, with the ability to communicate complex tech to executives. The shift is Tue-Sat 9-5 EST, and the package includes comprehensive benefits and RSUs. #J-18808-Ljbffr Relha LLC
$100k - $115k
...Burlington, Massachusetts, United States 10Beauty is a robotics startup based in Burlington, MA. We have raised $70M from some... ...' on the map! Introduction: We are seeking to hire a Technical Support Engineer for Level 1 support at 10Beauty. This person will work directly...SuggestedFull timeRemote workWeekend work$75k - $100k
...Responsibilities Job Summary The Technical Support Engineer, PACS is the first point of contact for users, providing expert support, troubleshooting issues... ...closely with cross-functional teams to resolve incidents, maintain high service quality, and continuously...SuggestedLocal areaRemote work$100k - $120k
...PFF is solving the problem of robotic interaction with people in... ...business transportation. We support a sustainable mobility ecology... ...technology expert, you will be responsible for supporting employees across... ...translating complex technical concepts into clear, user-friendly...SuggestedLocal area$27.93 - $36.64 per hour
...Operational Technology (OT) support to non-technical end-users in a fast-paced,... ...The technician will be responsible for resolving technical issues... ...IT, Maintenance, and Engineering, with a focus on system reliability... ...troubleshooting and incident resolution. Assist in...SuggestedPermanent employmentFull timeLocal areaRemote work- ...Technical Systems Analyst Work Location: Boston, MA (Hybrid... ...will act as Tier 2 IT support responsible for supporting both homegrown... ...are responsible for handling incidents and requests and helping support... .... Ability to provide 24x7 on-call support when scheduled...SuggestedFull timeContract workWork at officeRemote work1 day per week
- ...will help build the on-robot software stack that... ...alongside experienced engineers, you'll develop and... ...ownership as you go. Core Responsibilities On-Robot Software... .... Debugging & Field Support: Investigate and fix... ...combine world-class technical skills with creative...InternshipWork from homeFlexible hours
- ...build into a release we trust on real robots in the field. You’ll qualify releases through... ...on to say a release is ready. Core Responsibilities: Release Qualification: Own the... ...robot software, controls, AI, and DevOps engineers to improve testability, coverage, and release...Flexible hours
- ...with a dynamic and supportive team, and receive... ...lead complex incident resolution, strengthen... ....Your Primary Responsibilities:Verify analysis performed... ...Site Reliability Engineering (SRE), or related... ...supporting a 24x7 production... ...and maintaining technical documentation, runbooks...Permanent employmentRemote workFlexible hoursNight shift
$128.8k - $193.2k
...Director, Materials Operations, this role is responsible for developing and executing the Materials Management Technical Support strategy for Manufacturing support operations... ...Kanban systems and other methodologies to support 24x7 manufacturingLead Technical Support...Full timeSummer workFlexible hours$50 - $53.6 per hour
Technical Systems Analyst - Applications OperationsThe Technical... ...will provide Tier 2 IT support for a variety of custom-... .... This position is responsible for resolving escalated incidents and service requests, supporting... ...participate in scheduled 24x7 on-call support.Desired...Full timeRemote work- ...Years) Position Overview The Technical Systems Analyst will serve as a Tier 2 Applications Support resource responsible for supporting both custom-... ...technical support, incident resolution, application monitoring... ...to participate in a 24x7 on-call support rotation....Remote work
- ...Position Description The IT Support Engineer, located in Boston,... ...Engineer will provide exceptional technical support to employees worldwide... ...support efficiency. Key Responsibilities include: Provide deskside and... ...for employees, resolving incidents related to hardware, software...Work at officeLocal areaRemote workWorldwide
- ## Senior Technical Support EngineerApplylocations: Remote, Massachusetts, United States: Remote, Texas, United States: Remote, New... ...requisition id: JR107118# Job SummaryThe Senior Technical Support Engineer is responsible for providing advanced technical assistance and...Permanent employmentCasual workRemote workNight shift
$60.73k - $75.91k
...Technical Support Engineer Technical Support Engineers take ownership for resolving... ...requests. Duties and Responsibilities Knowledge & Application... .../mechanical equipment – robots, payloads, and servers,... ...manner Document software incidents, bugs, and stories for...- ...Technical Support Engineer, Lexington, MA Technical Support Engineer Job Description Overview A technical... ...of Vanu key network elements. Key responsibilities include troubleshooting, maintenance... ...and maintain documentation of all incidents. To provide support on the LTE...Work experience placementRemote workWorldwideFlexible hoursNight shift
- ...Description Job Description Technical Systems Analyst... ...Tier 2 IT application support for both custom-built... .... The analyst will be responsible for troubleshooting... ..., resolving escalated incidents and service requests,... ...Ability to provide 24x7 on-call support when...Full timeRemote work
$110k - $150k
...looking for a highly technical Lead IT Specialist to... ...execution. You’ll be responsible for building secure,... ...IT foundations that support SOC2/ISO readiness, secure... ...identity design, and incident readiness.Work with... ...bring:7+ years in IT engineering / systems...Permanent employmentFor contractorsLocal areaRemote work$111.8k - $128.5k
...collaborative, customer-committed, and creative Senior Technical Support Engineer to help us change the world. CMT has helped protect over... .... No matter your role, your work will matter at CMT. Responsibilities: Use independent judgment, creativity, and sophisticated...Full timeTemporary workWork experience placementSummer workWork from homeWorldwideFlexible hours$75k - $85k
...range $75,000.00/yr - $85,000.00/yr Engineer Solutions that Empower Students Are you... ...education? MasteryPrep is seeking a Technical Support Engineer to provide high-quality support... ...a reliable and positive experience. Responsibilities Serve as the primary point of...Full timeRemote workFlexible hours$88.6k - $121.83k
...Boston Dynamics, the Senior Technical Support Engineer is a vital source of... ...ecosystem of advanced, mobile robotic platforms and their associated... ...role for you. Duties and Responsibilities Full‑Spectrum Systems... ...emerging technology, documenting incidents and suggesting features to...Visa sponsorship- ...while partnering with engineering and security teams on... ...management, and support end users that keep pace... ...ITIL processes such as Incident, Change, Request, and... ...to end users. Responsibilities IT Relationship Management... ...provide exceptional technical support and customer...For contractorsWork at officeLocal areaRemote workNight shift
$81k - $101k
...clients around the world. Today we support more than 5,100 clients across the global... ...a highly motivated and talented Technical Support Engineer II to work directly with customers and... ...client communications. Key Responsibilities Ticket Management: Manage and resolve...Full timeTemporary workLocal area- TPA technologies is seeking a Senior Application Support Engineer to join their Boston office, focusing primarily... ...on diagnosing Workday integration issues. Responsibilities include supporting production systems, incident management, and collaborating with cross-functional...Permanent employmentWork at officeLocal area
- Walden Robotics is seeking a Senior IT Support Engineer in Cambridge to own the end-user technology domain. You’ll lead device lifecycle, identity access, and A/V support across Linux, macOS, and Windows while driving cross-functional IT projects that scale onboarding,...For contractors
- ...Description IP Telephone Support Engineer Cambridge, MA Onsite... ...possibility of extension Responsibilities ~ Support and maintain IP... .../3 support for IPT-related incidents and service requests. ~... ...services ~ Ability to maintain technical/user documentation and work...Local area
$67.9k - $132.5k
...end users receive timely, high-quality support for incidents and service requests. The role manages... ...staff assignments, and escalations so response and resolution targets are... ...escalations for complex or high-impact technical issues, coordinating with higher-tier...Contract workWork at officeShift work$55k - $65k
...team. This role provides first-line technical support to Wolf employees and plays a key role... ...on business needs and performance. Responsibilities Utilize approved AI tools such... ...and remote support tools to resolve incidents and service requests Assist with endpoint...Work experience placementWork at officeRemote workFlexible hours3 days per week- ...Vanderweil Engineers was founded in 1950 and is a top... ...of the Desktop Support team, delivering best... ...technology professionals. Key Responsibilities Endpoint & Identity... .../ Entra ID) Technical Support & Troubleshooting... ...cybersecurity teams to resolve incidents Manage vendor support...
- ...Technical Support Specialist At SciSure we're looking for a Technical Support... ...technical product expert, you will be responsible for managing the SciSure user... ...between our customers and our engineering and service teams to submit incident reports, facilitate further...Full time
$54k - $80k
...Remote/Hybrid Job Overview The Technical Support Specialist provides technical support... ...Role in Action: Technical Skills/Responsibilities ~ Use SQL applications and tools... ...to troubleshoot and resolve customer incidents ~ Have or develop the experience...Contract workRemote workMonday to FridayFlexible hoursShift workWeekend workDay shiftAfternoon shiftEarly shift
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