Learning & Development Manager

Job Description

Job Description

Add Flavor to Your Career and Life – Explore New Opportunities at Lee Kum Kee!

Ready to bring fresh ingredients to your career? At Lee Kum Kee, we’re committed to your growth, offering a place where creativity and innovation thrive. If you're eager to make an impact and advance your career, apply today and start adding flavor to your professional life!

BENEFITS

• Medical, Dental, and Life Insurance coverage
• 401(k) Retirement Plan through Principal
• Two (2) Weeks Vacation
• Ten (10) Paid Holidays
• Five (5) Sick Days
• Annual (1 Day) Birthday Time Off
• …And More!

POSITION SUMMARY

For over 137 years, Lee Kum Kee has brought the world together through the power of authentic Asian cuisine — from humble oyster sauce origins in 1888 to kitchens in over 100 countries. Our secret ingredient isn't just in our sauces. It's in our people.

We're looking for a passionate, innovative Learning & Development Manager to help our people grow as boldly as our brand. If you believe that investing in talent is the ultimate recipe for success, this role was made for you.

• Prioritize the learning and development programs that promote the company’s corporate culture and positively impact performance and organizational strategic goals.
• Develop, implement an effective Hi-Po Talent Development Program and work closely with leaders by providing guidance and solutions in formal succession planning and career development.
• Administer Talent Management System (TMS) and Talent Review process to ensure thorough completion; partner with leaders to assess talents and to provide advices regarding development plans, especially for Hi-Po, and to follow thru the development plans and proactively provide trainings and assistance to talents and leaders.
• Conduct gap analysis to identified development needs in each function; proactively consult and work collaboratively with function heads, L&D team in Headquarters, and external trainers to design, develop, implement, and execute on leading edge learning and development programs and curriculum solutions.
• Design, develop, manage, and facilitate innovative and effective in-person learning solutions around leadership, mentoring, coaching, communication, collaboration, employee engagement, onboarding, corporate culture, diversity & inclusion, performance coaching, etc.
• Develop effective training materials utilizing a variety of media best fit for the targeted audience and deliver the effective learning results. Assess/evaluate training effectiveness and continuously make improvements in training materials/programs.
• Train and coach managers, supervisors and others involved in employee development efforts.
• Administer Learning Management System (LMS) and assign trainings to audience per the development programs or needs.
• Work with HR Coordinator to timely maintain accurate training records in the system and run monthly/ad hoc reports; ensure training data and records are fed to HRIS timely and accurately and resolve any issues by working with vendors.
• Be responsible for all training related audits (e.g. internal audits, ISO, OSHA, GMP, SMETA, etc.) and provide training records as requested timely.
• Administer training and development programs and monitor training expenses against the L&D budget.
• Design & initiate organization development programs and use appropriate metrics to evaluate the effectiveness.
• Drive an engaging work environment by proactively providing effective and creative employee engagement solutions to leaders. Work with Headquarters to organize annual Employee Engagement Survey to achieve 100% employee participation. Interpret and prepare survey results; organize, and host result sharing sessions; facilitate effective action plan workshops and follow through all action plans with respective personnel.
• Work with HRA members in organizing employee and volunteer activities to promote corporate culture and drive engagement.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each major responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the major responsibilities.

• A Bachelor’s degree in Organization Development, Human Resources or related discipline from an accredited 4-year university. 
• 5+ years of experience in Learning and Development with a proven track record in talent development, succession planning, and employee engagement. 
• Strong instructional design skills, with experience sourcing, building, and customizing training content for diverse audiences
• Hands-on facilitation experience delivering leadership, technical, or compliance-related training programs to groups of varying size and seniority
• Working knowledge of LMS platforms (e.g., SuccessFactors, HSI, or similar) including system administration, reporting, and program setup
• Demonstrated ability to design and deliver people leadership/management development curricula
• Excellent presentation, facilitation, and communication skills, with the ability to engage and influence stakeholders at all levels
• Strong project management skills, with the ability to manage multiple learning initiatives simultaneously
• Demonstrated ownership of LMS strategy and administration
• Proven experience acting as a strategic partner to business leaders, translating organizational and team goals into effective learning solutions
• Demonstrate understanding of the latest leadership training and development theories and trends; thought leadership and experience in leading innovative solutions in the field of learning, development, business solutions, and talent management.
• Practical experience consulting with different function heads to identify needs and develop innovative solutions.
• Demonstrate analytical decision-making, project management, group facilitation, innovative problem solving, prioritization, and internal consulting.
• Must be proficient in Microsoft Office including PowerPoint, Word, Excel and Outlook; LMS or training platforms including running ad hoc reports/queries.
• Must be familiar with the use of online training solutions and ability to assess online and in-person training effectiveness and make continuous improvements if necessary.
• Certified Professional in Learning and Performance (CPLP) Credential is highly preferred.

ABOUT THE COMPANY

Founded in 1888, Lee Kum Kee, a Hong Kong-based global food company, specializes in creating condiments and sauces that promote Chinese cuisine worldwide. With more than 300 products to choose from, Lee Kum Kee takes the mystery out of cooking authentic and delicious Asian foods in the comfort of your kitchen. Lee Kum Kee is committed to providing authentic and innovative condiments and sauces featuring the highest quality ingredients. Armed with a unique management culture, stringent quality control, superb and innovative products, coupled with the century long brand reputation, Lee Kum Kee has achieved unanimous recognition and won numerous prestigious awards.

It is Lee Kum Kee’s policy to seek and employ the most qualified persons in all jobs in a manner which will ensure equal employment opportunity as well as administer personnel actions in a manner as to not discriminate against any person on the basis of race, color, religion, national origin, age, sex, sexual orientation, disability or protected veteran status. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.