Associate Meeting Manager

Associate Meeting Manager

Association Headquarters is a dynamic organization dedicated to serving non-profit Associations to advance them to greatness. Our client partners achieve measurable success in four key areas: multi-dimensional growth, engaged, diverse and disciplined leadership, intelligent use of technology, and an unwavering commitment to mission. We are seeking to build a pipeline of highly skilled and strategic Associate Meeting Managers to lead and manage our professional initiatives and support new business development efforts.

Position Duties And Responsibilities:

• Liaison between external and internal contacts; examples of related specific tasks include:
• Receive calls and emails; research inquiries
• Manage recurring processes
• Monitor relevant databases to ensure accuracy
• Point of contact on defined issues
• Performs processing functions as assigned
• Processes travel and expense reimbursements as directed
• Processes invoices from vendors or invoices
• Familiar with miscellaneous client deposits, invoice vouchers, refund vouchers, and voucher databases
• Assists with Budget tracking and regular reporting
• Manages and performs data entry for various databases
• Coordinates details related to various projects and recurring processes
• Coordinate in house meetings and other administrative support duties as requested (booking conference rooms, food order and set up, expense reimbursement prep, etc.)
• Project management from inception and project mapping, timelines, etc. to completion; managing against deliverables.
• Actively seeks to identify and implement efficiencies in processes
• Source vendors and execute RFP process through vendor selection
• On-site support as assigned
• Supervision of temporary staff
• Collaboration with others for execution of daily administrative tasks
• Social media engagement and management as requested
• Prepare various shipments
• Maintain and order office supplies

Measurement Of Success:

• Successfully meets deadlines
• Proactively alerts Supervisors to challenges or concerns related to delivery of service
• Proactively suggests solutions to challenges encountered
• Effectively self-reviews work product and produce limited errors
• Pays attention to detail related to management of relevant databases

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/ Experience/Required Proficiencies:

Bachelor's degree preferred, high school diploma required.

Language Skills:

Ability to effectively communicate both orally and in written form with management, internal and external customers.

Reasoning Ability:

Demonstrate the ability to anticipate and solve practical problems or resolve issues.

Physical Demands/ Work Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position may require travel. This may include the ability to drive a car or travel on public transportation such as trains and airplanes.

Individuals may need to sit or stand for extended periods of time; may require walking for periods throughout the day. Requires ability to use a computer, read a computer screen, use of a telephone and other office equipment as it relates to the work. Reaching above shoulder height, below the waist or lifting to move or access materials throughout the work day. Proper lifting techniques required. May include lifting up to 25 pounds for files, presentation equipment/documents and computer printouts on certain occasions.

Vision acuity: duties may require the ability to identify and discern colors accurately, to focus and see both close up and far away.

Primary environment: ambient room temperatures, lighting and traditional office equipment as found in a typical office environment.

What We Offer - Employee Company Benefits:

• Hybrid / Flexible work schedules available
• Medical, Dental, and Vision
• Company paid basic life insurance, short-term, and long-term disability
• Voluntary Life Insurance - Employee Paid
• AFLAC available
• Paid Time Off (PTO) accrual and Paid holidays
• 401k retirement plan available
• Training and Development opportunities

What Sets Us Apart:

• Named Best Place to Work by Philadelphia Business Journal 9 Times - based on a survey conducted of our employees
• Industry Leader - Most credentialed AMC and the 1st AMC to be Customer Service Certified by the Customer Service Institute of America
• Services across USA & Canada

Who Is AH?

AH is a professional services firm that specializes in helping non-profit organizations achieve their mission, create value, and advance their causes, industries, and professions. We have four main divisions within AH - a full-service Association Management Company; a Marketing and Communications Agency (MarCom); a Meetings & Events Management Team; and a division that focuses on other custom solutions such as strategic planning, website builds, database integrations, accounting services, staff recruitment, credentialing management, public affairs and lobbying, and growing non-dues revenue.

Our Diversity, Equity, & Inclusion Statement:

Association Headquarters is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to the following; race, creed, color, national origin, nationality, ethnicity, ancestry, age, sex (including pregnancy), family status, marital/civil union status, religion, domestic partnership status, affectional or sexual orientation, gender identity and expression, atypical hereditary cellular or blood trait, genetic information, liability for military service, and mental or physical disability (including perceived disability, and AIDS and HIV status), language, national origin, political affiliation, socio-economic status, and other characteristics that make our employees unique.