Business Analyst II

Location: Hybrid 1 – associates required to be in-office 1–2 days per week to foster collaboration while providing flexibility. Business Analyst II is responsible for translating basic business needs into application software requirements. How You Will Make An Impact Analyzes business needs to determine optimal means of meeting those needs. Determines specific business application software requirements to address specific business needs. Works with programming staff to ensure requirements will be incorporated into system design and testing. Acts as liaison with users of the software to address questions/issues. Supports a reporting‑heavy operational environment with primary focus on turnaround time (TAT) reporting and operational reporting activities. Develops, maintains, validates, and analyzes reports to support business operations, compliance, and client needs. Key reporting responsibilities include: Accreditation reporting Turnaround time (TAT) reporting Staff reporting Client reporting Pharmacy reporting Claim stop reports Monitors report accuracy and investigates discrepancies or exceptions related to turnaround time and operational reporting. Performs case‑level reviews as needed to research and resolve reporting exceptions or flagged turnaround time issues. Collaborates with operational and business teams to ensure timely delivery of reporting outputs and support process improvement initiatives. Minimum Requirements BA/BS degree and minimum of 3 years related business analysis experience, or an equivalent combination of education and experience. Preferred Skills, Capabilities and Experiences Knowledge of systems capabilities and business operations is strongly preferred. Experience with TAT calculations, reporting, and interpretation is strongly preferred. Ability to accurately identify, calculate, and analyze TAT metrics is preferred. Experience applying state‑specific reporting requirements and TAT grids is preferred. Experience supporting multiple lines of business, including Medicare, Medicaid, Commercial, and FEP, is preferred. Professional Competencies For URAC accredited areas, associates are expected to have strong oral, written, and interpersonal communication skills, problem‑solving skills, facilitation skills, and analytical skills. Government Business Division If this job is assigned to any Government Business Division entity, the applicant and incumbent fall under a sensitive position work designation and may be subject to additional requirements such as more stringent background checks, government clearances, segregation of duties principles, role‑specific training, and daily monitoring of job functions. Equal Employment Opportunity Elevance Health is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact View email address on click.appcast.io for assistance. #J-18808-Ljbffr Elevance Health