Student Success Coach - CRSS Program

Position Details Job Title: Student Success Coach - CRSS Program Position Number: 003115-00 Department: Psychology - Joliet, IL Anticipated Salary Range: $53,060 Benefits: The University of St. Francis does not discriminate in its employment practices or in its educational programs on the basis of any protected class. The University also prohibits retaliation against any person opposing discrimination or harassment or participating in any internal or external investigation or complaint process related to allegations of misconduct. For a complete copy of USF's Policy on Equal Opportunity, Harassment, and Nondiscrimination for All Faculty, Students, Employees and Third Parties or for more information, please go to or contact the Title IX Coordinator at View email address on click.appcast.io. Position Summary The University of St. Francis Certified Recovery Support Specialist Program invites applications for the position of Student Success Coach. The Student Success Coach shall be responsible for providing academic support to students, offering learning strategies and designing academic plans that align with student strengths and course expectations. This position is grant-funded and contingent on continuing grant funding. The University of St. Francis is a welcoming community of learners committed to enhancing diversity and equity. Essential Duties & Responsibilities Student Assistance Provide intensive, one-to-one academic coaching and progress monitoring via weekly one-on-one meetings and other outreach Provide assistance in creative formats, including teleconferencing Offer study-skills instruction to students Assist in the identification and creation of static resources to promote student success, including handouts, tutorials, and video lectures Maintain familiarity with student coursework to provide content-area tutoring in Recovery Support Service General Duties Collaborate bi-weekly with faculty to promote student success Maintain documentation of all appointments, assignments, and student data Participate in and promote a culture of continuing quality improvement Other related duties as assigned Minimum Requirements Master's Degree in Education, Educational Psychology, or related field Two years of work experience in a university learning assistance program or teaching/advising at the secondary or post-secondary level Strong oral and written communication skills, including experience with Microsoft 365 Strong organizational, interpersonal and problem-solving skills Ability to work effectively within a team and yet take initiative individually Ability to prioritize and perform multiple tasks Ability to perform the physical requirements of the position Willingness to support the Catholic and Franciscan values of the university Preferred Requirements Experience with non-traditional student populations including special education English-Spanish bilingual Understanding of learning disabilities Teaching experience in higher education Experience with Canvas LMS Hours/Shift/Work Schedule Full-time; July 1, 2026 to June 30, 2027. Position duties and responsibilities require adherence to a flexible schedule to accommodate students' schedules. This position is full-time, grant funded. Physical Requirements Work is performed in an office setting with minimal exposure to health or safety hazards. Substantial time is spent working on a computer. This is sedentary work which requires the following physical activities: sitting, walking, bending, stooping, finger dexterity, repetitive motions, talking, hearing and visual acuity. #J-18808-Ljbffr University of St. Francis