Patient Care Coordinator

Job Description

Job Description

Benefits:

• Competitive salary
• Health insurance
• Paid time off

Job description

Patient Care Coordinator

Nurocoach

Job Summary:

The Patient Coordinator is responsible for the coordination of patient care activities. We are looking for a candidate with a STRONG focus on providing exceptional front desk customer service. As a mental health practice, the manner in which our patients are greeted- in person and on the phone - is paramount. In fact, hospitality experience is preferred (but not required).

Essential Job Functions:

• Perform duties related to patient care under the direct supervision of clinical management.
• Responsible for coordinating and maintaining accurate patient records in accordance with EMR guidelines.
• Responsible for coordinating and maintaining accurate electronic medical record in accordance with EMR guidelines.
• Responsible for answering the phones, verifying patient insurance and collecting copays.
• Responsible for checking patient's in and out and rescheduling appointments.
• Can assist with taking and recording vital signs, including blood pressure, temperature, and pulse.
• Can assist healthcare providers with patient examinations and treatments when needed.
• Responsible for ensuring compliance with all federal, state, and local regulations, as applicable.
• Responsible for ensuring compliance with all company policies, procedures, and regulatory requirements.
• Responsible for performing other duties as assigned.
• Performs other duties as assigned.

Requirements:

• High School Diploma or GED preferred; or equivalent experience preferred.
• Must possess a valid drivers license, good driving record, and be willing to use personal vehicle on business occasions.

Compensation based on experience and education level.

Job Types: Part-time

Pay: $15.00 - $19.00 per hour

Expected hours: 30 per week

Benefits:

• Health insurance
• Paid time off
• Paid Holidays

Schedule:

• Monday to Friday

Application Question(s):

• Have you ever worked in a hospitality setting, where customer service was a top priority?

Experience:

• Medical office: 1 year (Required)

Work Location: In person