Telephone Triage Nurse - Cancer Center, No Weekends or Holidays

About This Role The Telephone Triage Nurse at Cleveland Clinic provides 24/7 access to expert clinical guidance, serving as the primary clinical point of contact for patients with various health concerns. This role is ideal for nurses who excel in delivering high-quality remote nursing care across all age groups. Highlights Pay: $30.41 - $46.38/hour Location: Cleveland, OH Facility: Cleveland Clinic Department/Unit: Main Campus Schedule: Full-time, Day shift What You'll Do Conduct comprehensive nursing assessments. Prioritize patient needs and direct them to appropriate care. Apply evidence-based guidelines and critical thinking skills. Collect subjective data related to presenting problems and medical history. Utilize critical thinking to match symptoms to protocol and assign acuity. Offer home treatment advice as appropriate. Document encounters and decision‑making in EMR accurately. Educate patients using active listening principles. Establish therapeutic rapport with callers. Meet established quality standards and competencies. Requirements Education: Graduate of an accredited school of professional nursing (Diploma, ADN, BSN) Experience: Three or more years of experience as an RN in med/surg, primary care, pediatric, ED, critical care, or case management Licenses & Certifications: Current state licensure as a Registered Nurse (RN); Multi-State RN Compact state licensure required within new hire period; Basic Life Support (BLS) certification through the American Heart Association (AHA) About Cleveland Clinic Cleveland Clinic is a leading healthcare provider recognized as one of the top hospitals in the nation. They are committed to delivering exceptional patient care and supporting their caregivers in building rewarding careers. #J-18808-Ljbffr Cleveland Clinic