HR Coordinator

HR Coordinator

Location: Providence, RI Duration: 03 Months

Description:

• Provide outstanding customer service by serving as the point of contact for intermediate level employee and student inquiries through in-person, phone, or email at the HR Service Center.
• Responsible for assisting new hires, including faculty, staff, and student workers, in onboarding business processes, and ensuring the associated HR data is complete, accurate, and compliant.

Supporting Actions:

• Provide the community with information about and assistance with: HR policies and procedures, benefits, payroll, and Workday self-service assistance.
• Evaluate and resolve simple to complex issues, using relatively thorough knowledge of functional areas' policies and procedures, systems, and internal processes, with the goal of answering the question or resolving the issue at the first initial contact.
• Escalate high-level inquiries and issues by engaging with, and assisting, the appropriate functional area specialists.
• Maintain working knowledge of payroll processing and schedules, including payroll processes related to non-US citizens.
• Ensure the onboarding process in Workday is completed and correct for all new hires.
• Review and approve, as needed, all Workday business processes related to onboarding and HR core data for all students, staff, and faculty.
• Ensure employee and student worker records are complete and accurate, and employment processes are effectively launched and tracked.
• Adhere to the federal Form I-9 regulations and processes.
• Bachelor's degree with 12 years of experience or equivalency.