Senior Manager, Technical Program Management

When you join Verizon You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife. What you'll be doing... As a Senior Manager of Technical Project Management within Corporate Social Responsibility (CSR), you will lead the end-to-end technical strategy, architecture, and delivery for two flagship initiatives: AI Skills for America and Verizon Innovative Learning HQ (VIL HQ). You will provide technical governance and matrixed project leadership across internal engineering teams, vendor partners, and technical resources-overseeing end-to-end SDLC execution, systems engineering alignment, platform security, and sprint delivery to scale impact-driven digital platforms. Bridging business vision with technical execution, you will partner directly with Global Technology Solutions (GTS), external vendors, CMI, and governance teams. In this role, you will drive the platforms that power Verizon's strategic commitments to equip workers with future-ready AI skills and reach 10 million students by 2030 with emerging technology resources. Responsibilities will include: Driving technical roadmaps and release delivery for AI Skills for America and VIL HQ, managing both enterprise enhancements and BAU updates. Translating business needs into technical specifications in partnership with UX, Product, and GTS engineering teams. Ensure system scalability, reliability, dependency mapping, and risk management across cloud platforms to maintain continuous uptime as user adoption grows. Serving as primary technical liaison and SME, aligning internal teams (GTS, Legal, CMI, Finance) and external partners/vendors. Navigating corporate governance and compliance, securing approvals for Privacy, Ethics, Security, Accessibility, and Global Clearance. Leading vendor management and capital budgets, overseeing sourcing contracts, procurement pipelines, and monthly financial tracking. Facilitating team alignment forums, including story mapping, daily GTS grooming, UAT calls, and executive status reporting. Directing data strategy and impact tracking, integrating analytics sources into executive dashboards to monitor platform KPIs. Championing platform enhancements through competitive analysis, analytics, and direct customer feedback models. Leading project execution and resource allocation, defining scope, project plans, milestones, and budget controls to ensure on-time delivery. What we're looking for... You’ll need to have: Bachelor's degree or four or more years of work experience. Six or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training. Proven track record of tracking and delivering complex, end-to-end technical programs and multi-stakeholder digital platforms or software applications. Demonstrated experience leading technical change management, operational readiness, and process alignment across cross-functional enterprise teams. Proven track record working with engineering teams, release management, Agile delivery methods (story mapping, grooming, UAT), and cross-platform integrations. Ability to navigate ambiguity creatively and collaboratively, with proven experience influencing without authority across a large enterprise. Experience managing technical intake, vendor SOW reviews, and mandatory enterprise sign-offs (Security, Privacy, Accessibility) across the digital product lifecycle. Demonstrated track record of advising senior leaders on technical strategy and translating complex engineering roadmaps into clear executive-level updates, decision frameworks, and recommendations. Experience managing technical project budgets, tracking vendor SOWs/milestones, and managing resource allocations across partner teams. Even better if you have one or more of the following: Project Management Professional (PMP) or Certified Scrum Master (CSM) certification. Deep understanding of cloud computing platforms (e.g., AWS) and solution architecture principles. Experience leading technical change management across large, highly matrixed enterprise organizations. Track record of managing external vendor technical deliverables, SOW reviews, and procurement pipelines. Background driving EdTech, AI/skills training tools, or social impact digital products at scale. Familiarity with data analytics integration, customer feedback loops, and executive KPI dashboarding. Where you'll be working In this hybrid role, you'll have a defined work location that includes working from home and a minimum of three days per week in the office, which will be set by your manager. Employees are responsible for maintaining compliance with hybrid work policies. Scheduled Weekly Hours 40 Equal Employment Opportunity Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics. Benefits and Compensation Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & amp; auto insurance. We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we've got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances. The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours.The annual salary range for the location(s) listed on this job requisition based on a full-time schedule is: $124,000.00 - $238,000.00.The annual salary range for the New York location(s) listed on this job requisition based on a full-time schedule is: $136,500.00 - $238,000.00. #J-18808-Ljbffr