IT Help Desk Pro - Tier 1 Support for All Teams
Mcnaughton-mckay Electric Co
Mcnaughton-mckay Electric Co. seeks an entry-level IT Help Desk Support, Tier 1 to serve as the front line for internal employees across office, warehouse, and field locations. You will troubleshoot with a focus on customer service, document resolutions, and help drive process improvements. Ideal candidates have at least 1 year in a user-facing IT role, can communicate clearly to non-technical users, and work well under pressure in a fast-paced environment. #J-18808-Ljbffr Mcnaughton-mckay Electric Co
- Mc naughton Mckay Group in Columbus, OH, is seeking an IT Help Desk Support Tier 1 to serve as the frontline for employee IT needs. The role involves troubleshooting, proactive communication, and documenting issues to keep users productive across office, warehouse, and...SuggestedWork at office
- ...IT Help Desk Support, Tier 1Position SummaryThe IT Help Desk Support, Tier 1 role serves as the front line of the IT experience for internal customers across the company... ...the business, including field and operational teams, by being approachable, communicative, and dependable...SuggestedWork at office
- ...is looking for a PC Technician in Columbus, Ohio, to provide Tier 2 technical support. The role includes troubleshooting hardware and software... ...supporting end-user devices. Candidates should have 2+ years of IT support experience and strong knowledge of Windows/macOS and...Suggested
- TEKsystems is hiring an IT support specialist for a 9-week contract based out of New Albany, OH. You will provide Tier 1 technical support for Android devices and apps used by associates, troubleshooting connectivity, configuration, and performance to ensure smooth in-store...SuggestedRemote jobContract work
- ...Systems is seeking three on-site SecureView Tier 1-2 Support Specialists to provide direct user, terminal... ...and coordination across security and network teams. Required qualifications include active DoD clearance, six years of IT support experience, and hands-on expertise...Suggested
- ...Boundless is hiring for an IT Support Specialist I! Boundless... ...of all people. Join our team, which shares a common... ...challenges, variety, and helping customers. Minimum... ...desktop applications and help desk software (e.g., Zendesk,... ...situations. Minimum 1 year work experience in...Work experience placementImmediate startRemote workFlexible hours
- Tata Consultancy Services is seeking a Service Desk professional in Ohio to provide Level 1 IT support. You will handle tickets via phone, email, and chat, diagnose... ...resolutions. Collaboration with higher-level teams and adherence to SLAs are essential. The role emphasizes...
- Wiserhunt in the United States is seeking a Help Desk Analyst 1 to provide Tier 1 technical assistance for statewide child serving systems. This remote role supports providers and county staff via Teams, email, and chat, helping users navigate platforms and resolve issues...Remote job
- ...position is for a IT SPECIALIST (CUSTOMER SUPPORT), Position... ...support service desk section. Serves as... ...Duties Help As a IT SPECIALIST... ...following duties: 1. Addresses problems... ...inquiries (e.g., tiered-level customer support... .... Notifies team leader of any significant...Permanent employmentFull timeContract workTemporary workPart timeLocal areaImmediate startTrial period
$42.93 - $58 per hour
The Team Our IT team manages support, projects, and initiatives for technology at Upstart. From help desk inquiries to onboarding and off‑boarding employees, troubleshooting employees’... ...Plan with a company match of $2 for every $1 contributed, up to $15,000 annually (USD...Bi-weekly payHourly payTemporary workFor contractorsWork experience placementSummer workCurrently hiringWork at officeLocal areaRemote work- ...compassionate treatment to support the behavioral, physical... ...and a member of a team that has a passion for what... ...match of the first 7% after 1 year of service. ~2... .... Job Title: IT Support Specialist II... .... This role serves as a Tier 2 escalation point, resolving...Permanent employmentFull timeWork experience placementWork at officeRemote work
- Data Center Hardware Support Technician (Travel Team) Location: Nationwide Travel (60-70... ...average assignment lasting 1-2 weeks. Occasionally, technicians... ...supporting enterprise IT infrastructure or data center... ...organization dedicated to helping clients achieve their business...Full timeTemporary workCasual workWork at officeImmediate startRemote workMonday to Friday
- Russell Tobin is seeking a highly organized IT Service Desk professional in Columbus, OH with 3+... ...experience to provide end-user technical support across the organization.... ...applications and infrastructure in a collaborative team #J-18808-Ljbffr Russell Tobin
- ...keeping) the very best team members. Whether you’... ...rewarding and fun, but supportive too. We’re committed to... ...Position Summary The IT Support Specialist is responsible... ...lies outside of Level 1 responsibility).... ...and procedures within a Help Desk environment is required...Full timeWork at officeHome officeMonday to FridayFlexible hoursShift workWeekend work
- MAPSYS Inc. seeks a motivated Help Desk Technician II / IT Support Specialist to provide hands-on support across Google Workspace, Microsoft 365, Apple macOS, Windows, and SaaS apps. The role combines Tier 1/2 support with admin duties for Google Workspace and Microsoft...2 days per week
- ...Position: IT Operations Engineer... ...of Openings: 1 Formed in 1934... .... This role supports server management... ...closely with the Help Desk, Application/Operations teams, and Business stakeholders... ...Link Laser Pro Zest... ...Support: Provide Tier 2 / Tier 3 escalation...Local areaImmediate start
$23 - $25 per hour
...Description Our client is hiring 3 IT support specialists for 9 weeks (no extension) to help with the holiday uptick. These consultants will provide Tier 1 technical support for their digital... ...issues to Level 2/3 or engineering teams when needed, ensuring clear...Contract workTemporary workRemote work$44k
...IT Professional OpportunityThe Metro Schools Information Technology (IT) department supports three K-12 school buildings, as well as our Early College Experiences program,... ...seeking a skilled IT professional to join our team and help support this exciting growth.Environment...- ...Join Our Team in Columbus, Ohio Join our team in Columbus, Ohio, where... ...community. Job Qualifications ~1-3 years of experience in analysis... ...assistance to end users and support analysts. Respond to technology service desk trouble tickets to resolve computer...
$22 - $25 per hour
...take the next step in your IT career with a company that values... ...'re looking for an L1/L2 IT Support Technician to join our team in Reynoldsburg, OH. Why... ...work. Every ticket you resolve helps businesses stay productive... ...and expand your skill set 1-3 years of hands-on PC support...Work at office$50.35k - $62.93k
...value every individual team member and cultivate a community... ...to maintaining a supportive work environment that celebrates... ...We are looking for an IT Support Technician to... ...with a passion for helping others Preferred Qualifications... ...town halls, regular 1:1 check-ins, employee...Full timeWork at officeRemote workWork from homeVisa sponsorshipWork visaMonday to FridayFlexible hours- Job Description The Help Desk Lead ensures that the team is delivering great customer services... ...escalated calls acting as Tier 2 and assists in handling... ...received through the IT Helpdesk via telephone or... ...systems and brand approved/supported applications. Call Monitoring...Afternoon shift
$50k - $60k
..., with occasional out of hours support to keep things moving when it counts... ...for our first dedicated IT Support Technician to support our... ...running at a high standard as our team scales fast around you. Who are... ...to the wider business Help shape how we scale - bring ideas...Full timeWork at office- ...Advocate Program (NYAP) is seeking an Information Technology Support Technician for La Jornada to provide IT setup and device support for laptops, Chromebooks,... ..., maintain La Jornada inventory, and support the IT team with hardware and software tasks while prioritizing...
- We are seeking a motivated Help Desk Technician II / IT Support Specialist to provide hands-on technical support... ...technologies. This role combines Tier 1/2 user support with Microsoft 365... ...including Exchange Online, Outlook, Teams, SharePoint, OneDrive, and Microsoft...Work at officeRemote work2 days per week
- Insight Global in Columbus, OH is seeking an IT Support Specialist to provide exceptional service across various channels including phone,... ...applications and supporting hardware setups. The ideal candidate will have 1-3 years of experience, solid customer service skills, and...Remote job
- ...Technology Professional (IT/CTN/IS) Category /... ...communication systems that support naval operations; as a... ...adversary activity, and help protect Navy networks and... ...watch floors; mix of help desk and user support,... ...warfare and intelligence teams and with supported operational...ApprenticeshipWorldwideShift work
- MedFlight is seeking an IT Support Technician to join our Information Systems team. You will be the first point of contact for IT support requests and provide desk-side and remote assistance across corporate offices, remote bases, and emergency response vehicles. You will...Work at officeRemote work
$25.5 - $31 per hour
Description Keep Technology Running. Help Save Lives. At MedFlight ,... ...bases and emergency response teams, reliable technology helps our... ...lives. We're looking for an IT Support Technician who enjoys solving... ...requests through our help desk, delivering friendly and timely...Work at officeRemote work- ...rejected Advanced Technical Support Serve as the primary escalation point for Tier 1 and Tier 2 analysts for... ...to escalation to other teams. Provide mentoring,... ...authority within the service desk, influencing best... ...years of experience in IT service desk, deskside support...Permanent employmentWork at officeLocal areaRemote workRotating shift
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