Front Office Supervisor

Position Overview We are seeking a Front Office Supervisor to lead our reception team at the Hyatt Regency. The role requires strong leadership and communication skills, and involves coaching, providing direction, and performing basic management functions such as training, scheduling, payroll, and interviewing. Responsibilities Supervise front‑office agents, ensuring efficient guest registration and service delivery. Communicate hotel services, promotions, and guest inquiries to create a memorable experience. Process forms of payment and handle guest requests promptly. Support senior leadership by developing and assuming basic management responsibilities. Qualifications A genuine desire to satisfy the needs of others in a fast‑paced environment. Refined verbal and written communication skills. Ability to stand for long periods of time. Experience and a thorough understanding of front office operations. Benefits Complimentary & Discounted Hotel Rooms – free nights after 90 days Affordable Benefits – full‑time colleagues eligible for medical, dental, vision, life, etc., after 30 days Free Meals – provided during your shift in the Colleague Cafeteria Referral Bonuses up to $500 – for bringing new members to the team Financial Perks – 401(k) with company match and discounted employee stock purchase plan Employee Assistance Program – 24/7 emotional support, legal guidance, personal & financial resources Location Hyatt Regency Morristown at Headquarters Plaza, Morristown, NJ, US. #J-18808-Ljbffr