Big Daddy's Wine & Liquors Sales Associate Miami

Sales Associate Position At Big Daddy'sBig Daddy's is a South Florida staple that has been in the community for over 60 years. Over the years, Big Daddy's evolved from our popular Big Daddy's lounges to neighborhood liquor stores. We are one-of-a-kind combining the advantages of a chain operation, with the close-knit sensitivity of a family operated business. Our vision is to run the friendliest, cleanest, most knowledgeable package store operations possible, with prices below our competitor's, with employees who love their jobs. We are seeking an energetic, dependable Sales Associate to join our growing team. You will directly assist customers, process transactions, help merchandise the sales floor, and play a vital role in making our retail experience a positive one. Top notch customer service skills are a must, as is the ability to learn product knowledge quickly and thrive in a fast-paced environment.ResponsibilitiesWelcome and greet customers as they enter the storeOffer help and provide direct assistance to customersProvide in-depth product knowledge including features, benefits, and overall valueAnswer customer questions and concernsAttend to unique and individual shopping needs of each customerCross-sell and encourage beneficial product add-onsUpsell when appropriate; promote current sales, promotions, coupon deals, etc.Explain store-member benefits and encourage customers to sign upProcess purchases, returns, and exchangesHandle customer complaints in a calm and professional mannerReport anything unusual, or any major incidents, to managementHelp organize backstock and perform inventory countsProcess newly received shipmentsOrganize and replenish front stock and help merchandise storeMaintain a clean and tidy work and retail spaceBe enthusiastic and informative about all productsHelp create a positive environment in which to shop and buyWork as a team to achieve sales goalsQualificationsWine and spirits experience in a retail sales environment a major plusComputer literate; familiarity using POS systemsExtremely personable, positive, and approachableFantastic customer service skillsComfortable standing for long periods of time; can lift 50 lbs. with or without accommodationsOk with shift scheduling, working weekends, and holidaysBenefits– COMPETITIVE STARTING SALARY– SALES COMMISSIONS– PAID VACATIONS– HEALTH INSURANCE– EMPLOYEE DISCOUNTS– 401(K) PROGRAM