Network Operations Center Technician
IntelliSoft Technologies, Inc.
Work directly with customers and stakeholders to ensure maximum network availability and minimize operational impact. Proactively monitor network alarms across platform-specific network management tools. Provide timely situational awareness to leadership and impacted parties regarding network incidents. Perform configuration maintenance on route plans, route lists, device profiles, calling search spaces, and route partitions. Assess, identify, and recommend resolutions for various network incidents and configuration deficiencies. Develop and recommend solutions and processes pertaining to network operations. Proficiency with the MS Office suite (Outlook, Excel, Word, Access, PowerPoint, TEAMs). Experience with alarm surveillance, call routing, session initiated protocol, media call flow, packet capture analysis, or Juniper IP technologies. Knowledge of routers, switches, crypto devices, CISCO, Juniper, video teleconferencing (VTC), or various voice services. #J-18808-Ljbffr
Vacancy posted 4 days ago
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