Application Administrator

Application Administrator

This is an exciting opportunity for a skilled individual to work in a fast-paced environment with leading-edge technology and be part of a dynamic team supporting SS&C's SaaS offerings. The Application Administrator will use his/her creativity and technical expertise to coordinate and execute all activities related to Production environments, including scripting automation, monitoring, response, and troubleshooting.

SS&C combines proprietary technology with deep industry expertise to support complex financial and health care operations. Our teams design, implement, and operate solutions that help clients manage data, automate processes, and scale their businesses with confidence.

You will work with industry experts, modern platforms, and evolving technologies, gaining exposure to real-world operational challenges and large-scale enterprise environments.

Required Experience:

• Provide first level technical support for various SS&C hosted applications to ensure uptime and service level objectives are met
• Ensure SS&C's operations, such as application job scheduling and server operations work properly and meet business and client expectations
• In the event of an incident or failure, participating in repair and restoration of processing and systems availability in coordination with other departments to achieve a normal operational status
• Lead or assist root cause analysis efforts and work with others to prevent future recurrences
• Excellent understanding and working knowledge of Windows and/or Linux operating systems
• Working knowledge of Encryption tools such as PGP, GPG, and GNU
• SFTP server configuration and troubleshooting
• Knowledge of scripting technologies and/or willingness to learn
• Monitor application availability and performance
• Work with peers and customers to troubleshoot infrastructure, application, database, and network related issues
• Coordinate/communicate with various teams on tasks and escalations using Agile methodologies
• Participate in 24x7 escalation/rotation support as part of the larger team
• Support new virtual and cloud solutions that improve SS&C service offerings
• Ensure change management procedures are followed in a timely manner
• Participates in the creation and maintenance of relevant documentation
• Participates in Disaster Recovery validation scenarios

We'd Like To Meet You If You:

• Are a self-starter
• Have strong problem-solving skills
• Highly dependable
• Consistently follow through and deliver on commitments
• Maintain a positive attitude
• Are professional and possess excellent interpersonal and written communication skills
• Want to work with cloud computing
• Are passionate about technology
• Have the desire and ability to learn new things fast
• Have the ability to think on your feet
• Want to be part of an efficient and effective team

What Sets You Apart:

• BS or MS Degree in Computer Science or similar degree
• Some professional experience or a prior internship
• Team player - Recognizes the bigger picture and understands the value of teamwork
• Excellent communication skills, written and verbal
• Any knowledge of the VAX VMS Operating Systems is a major plus
• Any knowledge of Kubernetes and/or Container technologies is a major plus
• Experience supporting complex internal and client facing environments is a major plus
• Experience with troubleshooting Microsoft products and protocols is a plus
• Experience working with enterprise applications is a plus

Join SS&C, where innovation meets global opportunities.