Solace Spa Front Desk Agent

Spa Front Desk AgentSolace Spa is seeking an outgoing, reliable, and detail-oriented professional to join our front desk team. As a Spa Front Desk Agent, you are much more than a receptionist—you are the face of the spa. From the moment a guest walks through the door or calls to book an appointment, you set the tone for a relaxing, luxurious experience. You'll support guests through every stage of their visit, while coordinating a seamless flow of operations for our team of talented service providers.If you're personable, organized, and passionate about wellness, this is your opportunity to thrive in a peaceful yet dynamic spa environment.ResponsibilitiesGreet and assist all spa guests with a warm, professional demeanorAnswer phone calls, book appointments, and recommend appropriate services and retail productsStay well-versed in all spa offerings, including massage, facials, body treatments and recover lounge servicesCoordinate and deliver oxygen rentals to guest roomsAccurately process transactions and payments, and reconcile the cash drawer at the end of each shiftOversee the daily opening and closing procedures of the spaMaintain the presentation and cleanliness of locker rooms, relaxation spaces, and shared guest areas throughout the dayHelp maintain a tidy retail area, including restocking and cleaning the shelvesSupport spa staff by managing the appointment schedule and flow of servicesQualificationsHigh School Diploma or equivalentDetail-oriented with strong organizational and multi-tasking skillsComputer proficiency, including Microsoft Office SuiteFriendly, knowledgeable, and professional communication skillsAbility to work a flexible schedule, including days, evenings, weekends, and holidaysA genuine desire to help others and contribute to a serene, guest-focused environmentAll full time seasonal employees can enjoy the following benefits:FREE All Mountain Ski Pass and eligibility for Free or Discounted Tickets to other Montana Mountains and Boyne Resort propertiesDiscounted vouchers for skiing at Big Sky Resort for friends and familyDiscounted ski/snowboard rentals with a free employee lesson25%-50% off F&B and Retail at all Boyne outletsEligibility for affordable Team Member HousingLodging discounts for friends and familyDiscounted Lone Mountain Ranch Cross Country Ski Trail PassWellness Day and Eligibility for PTOMonthly employee events