Account Manager

Job Description

Job Description

Description:

Squeeze is the top Sales Experience provider in the United States. Our mission is to be the leader in optimization and Sales Experience for many of the largest brands through helping to maximize their speed to lead, contact rate, and conversions.

Squeeze is looking for an Account Manager to help us manage and build our Client Services team and client relationships. As an Account Manager, you will join as a key player of the Client Services team, support in the development of client service strategies, and ensure high levels of client satisfaction and retention through excellent service and proactive communication. An ideal candidate will help us contribute to our company’s rapid and sustainable growth while staying up to date with the market and future opportunities.

Roles and Responsibilities

• Collaborate in implementing strategic direction with our Client Services team
  
• Develop and maintain strong client relationships, proactively identifying needs and opportunities
  
• Collaborate to resolve escalated client issues and complex situations as needed
  
• Support in business process improvements and technology enhancements
  
• Facilitate effective communication and collaboration between internal teams and clients
  
• Identify and pursue new business opportunities, collaborating with sales and marketing teams
  
• Analyze client data to identify trends, measure performance, and inform strategic decision-making
  
• Actively participate in the strategic growth of key accounts

Minimum Qualifications

• 2+ years of client or customer service experience
• Ability to report in-office at the Orem location
• Experience building and maintaining long-term client relationships
• Proficient in Microsoft and Google Suites

Compensation

Depends on Experience

Benefits

Health, Dental, Vision, and Life Insurance

Cell phone reimbursement

Flexible schedule

Mileage reimbursement

Paid time off

Paid training

Travel reimbursement