Communications Assistant

Company Description

At Entertainment Travel Associates , we specialize in delivering exceptional travel experiences through innovation, outstanding customer service, and meaningful partnerships. Our team is passionate about creating memorable journeys while helping businesses and clients discover tailored travel solutions. We believe in collaboration, professional development, and providing every team member with the opportunity to grow and make a lasting impact.

Job Description

Job Summary

We are seeking an enthusiastic Communications Assistant to support customer outreach, promotional activities, and professional communication initiatives. This role is ideal for individuals who enjoy meeting people, communicating information clearly, building relationships, and representing a company in a positive and professional manner.

Responsibilities

• Communicate with customers and prospective customers in a friendly and professional manner.
• Assist with customer outreach and engagement activities.
• Engage with customers during promotional events and community activities.
• Present products and services clearly and confidently.
• Identify customer needs and provide appropriate information.
• Support lead generation and customer acquisition initiatives.
• Build positive relationships with customers and community members.
• Follow up with prospective customers when appropriate.
• Assist with promotional materials, presentations, and outreach activities.
• Maintain accurate records of customer interactions and communications.
• Communicate customer feedback to appropriate team members.
• Collaborate with team members to achieve communication and business objectives.
• Participate in ongoing training and professional development.

Benefits

• Paid training
• Career advancement opportunities
• Professional development programs
• Supportive team environment
• Hands-on communication and customer engagement experience
• Performance-based growth opportunities
• Employee recognition programs
• Ongoing mentorship and coaching

Qualifications

• High school diploma or equivalent required.
• Strong verbal and interpersonal communication skills.
• Friendly, confident, and professional personality.
• Comfortable interacting with customers in person.
• Strong presentation and relationship-building abilities.
• Positive attitude and willingness to learn.
• Excellent organizational and multitasking skills.
• Reliable, adaptable, and self-motivated.
• Previous experience in communications, customer service, sales, marketing, retail, hospitality, promotions, or events is a plus but not required.

Additional Information

• Competitive Salary: $53,000 - $59,000 per year.
• Full-time employment with a professional and collaborative team.
• Career growth and advancement opportunities.
• Professional development and ongoing learning opportunities.
• Opportunities to strengthen marketing, communication, project coordination, and strategic planning skills.
• Exposure to a variety of marketing initiatives and business projects.
• Supportive environment that encourages creativity and new ideas.
• Opportunities to take on additional responsibilities as you grow within the organization.