Pharmacy Infusion Care Coordinator, System Infusion Pharmacy HUB, FT 8a-4:30p

Pharmacy Infusion Care Coordinator, System Infusion Pharmacy Hub

Baptist Health is the region's largest not-for-profit healthcare organization, with 12 hospitals, over 29,000 employees, 4,500 physicians and 200 outpatient centers, urgent care facilities and physician practices across Miami-Dade, Monroe, Broward and Palm Beach counties. With internationally renowned centers of excellence in cancer, cardiovascular care, orthopedics and sports medicine, and neurosciences, Baptist Health is supported by philanthropy and driven by its faith-based mission of medical excellence. For 26 years, we've been named one of Fortune's 100 Best Companies to Work For, and in the 2025-2026 U.S. News & World Report Best Hospital Rankings, Baptist Health was the most awarded healthcare system in South Florida, earning 63 high-performing honors. What truly sets us apart is our people. At Baptist Health, we create personal connections with our colleagues that go beyond the workplace, and we form meaningful relationships with patients and their families that extend beyond delivering care. Many of us have walked in our patients' shoes ourselves and that shared experience fuels our commitment to compassion and quality. Our culture is rooted in purpose, and every team member plays a part in making a positive impact – because when it comes to caring for people, we're all in. At Baptist Health, we're committed to supporting our employees at every stage of their journey, both personally and professionally. Our approach is rooted in a "grow our own" philosophy, designed to help our team members build meaningful, long-term careers with us, supported by benefits that make a real difference, including: career growth and development opportunities, with clear pathways and ongoing support; comprehensive health and wellness resources that go beyond traditional benefits; a wellness program that can help employees eliminate their medical plan deductible, reducing out-of-pocket healthcare costs; tuition reimbursement to support continued learning and advancement; and so much more. Together, these benefits and others reflect our commitment to caring for our people, so they can build fulfilling careers with us while making a meaningful impact every day.

Description

Intake and review information from referral sources and patients in a professional, knowledgeable, and courteous manner. Route patient referrals to the appropriate department or individual(s). Establish and maintain accurate and complete patient records. Receive calls from new patients and intake information from referral sources and patients in a professional, knowledgeable, and courteous manner. Identifies patients who require authorization for all infusion services. Coordinates intake and authorizations for multiple sites as assigned. Patients and referral sources and document all customer communications. Maintain a broad knowledge base concerning insurances, payor policies, and prescription medication in order to assist with the verification of insurance coverage for patients by obtaining all necessary information.

Qualifications

Degrees: Associates. Additional Qualifications: Health related field, LPN, RN, MA or Registered Pharmacy Technician preferred. The Infusion Care coordinator role requires critical thinking skills, effective communication, decisive judgement, and the ability to work with minimal supervision. The incumbent must be able to work in a fast-paced environment. Responsible for obtaining, coordinating, and processing information about new patients in a timely manner. Must have proficient computer skills including, EMR and electronic medical management system, outlook, and MS word, Cerner/Soarian experience preferred. Education and training in medical terminology preferred. Minimum required experience: 2 years.