Senior Customer Service Manager
Uline Shipping Supplies
Senior Customer Service Manager
Georgia Branch
705 Braselton Industrial Blvd, Braselton, GA 30517
Fast, friendly, and customer-focused - that’s what makes Uline’s customer service legendary! As a Senior Customer Service Manager, continue this legacy by empowering our teams to deliver the exceptional experience our customers love.
Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on.
Relocation assistance is available for qualified candidates.
Position Responsibilities
Manage day-to-day operations of 90+ person contact center, including front-line production and back-office operations.
Guide and develop managers, team leads and representatives to deliver unparalleled customer service and foster company culture.
Review daily and weekly reports to monitor performance metrics and make improvement recommendations.
Recruit, retain and motivate staff to ensure the highest levels of customer service.
Manage personnel matters including delivering performance reviews and coaching.
Minimum Requirements
Bachelor’s degree.
5+ years of experience in customer service operations and or management.
Demonstrated leadership skills to effectively coach, develop and motivate a high-performing team.
Effectively communicate with your team, colleagues, management and across other departments.
Benefits
Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
Multiple bonus programs.
Paid holidays and generous paid time off.
Tuition Assistance Program that covers professional continuing education.
Employee Perks
Best-in-class, clean, modern facilities.
First-class fitness center and beautifully maintained walking trails.
About Uline
Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations.
Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site.
EEO/AA Employer/Vet/Disabled
#LI-TK1
#LI-GA001
(#IN-GAMANC)
#ZR-GACS
- ...Senior Customer Service Manager Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 Fast, friendly, and customer-focused - that’s what makes Uline’s customer service legendary! As a Senior Customer Service Manager, continue this legacy by empowering...SeniorRelocation package
Uline
Hoschton, GA3 days ago - Uline is seeking a Senior Customer Service Manager for its Georgia Branch. This role involves managing daily operations of a large contact center, guiding teams to deliver exceptional customer service. Candidates must have a Bachelor's degree and over 5 years of customer...Senior
$80k - $95k
...Description Job Description: Title: Senior Account Manager - Commercial Lines Hybrid Preferred: 1-2 days in Columbia, SC... ...supporting new business. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no...SeniorFor contractorsRemote workInsurance Office of America
Winder, GA2 days ago- A leading equipment supplier in Georgia is seeking an experienced Commercial Account Manager (CAM) to drive sales and develop client relationships. The CAM will be responsible for promoting the full product line, managing contracts, and increasing market share. The ideal...Suggested
- Hikoki Powertools in Braselton, GA, sucht einen Senior Financial Analysten für das Team der Nordamerika-Finanzorganisation. Diese Rolle konzentriert sich auf Finanzplanung, kommerzielle Analyse und das Reporting von KPIs. Der ideale Kandidat bringt 3-5 Jahre Erfahrung...Senior
- A leading power tool manufacturer is seeking a Lead Legal Counsel based in Braselton, Georgia. This role involves providing comprehensive legal support focusing on contracts and commercial matters, ensuring compliance, and advising on employment issues within a hybrid work...Senior
- Metabo HPT/Koki Holdings North America seeks a Senior Financial Analyst to join their team in Braselton, GA. This hybrid role supports the finance organization with FP&A and operational reporting, requiring strong analytical and communication skills. The ideal candidate...Senior
- Bridgestone Americas, Inc. seeks a Senior Technician in Braselton, Georgia. Responsibilities include diagnosing and repairing automotive systems while mentoring other technicians. Candidates must have a valid driver's license and demonstrate skills in braking and hydraulic...Senior
- A senior living community in Hoschton, Georgia is seeking a dedicated Housekeeper to perform daily cleaning duties ensuring a... ...Responsibilities include cleaning resident rooms, common areas, and managing laundry services. Ideal candidates will be at least 18 years old, able to...Senior
- A leading contractor in Braselton, Georgia, is seeking a Superintendent to manage daily operations on commercial construction projects. The ideal candidate should have experience in restaurant remodels and possess strong leadership and problem-solving skills. Key responsibilities...SeniorFor contractorsFor subcontractor
- A leading automotive parts retailer is seeking a Commercial Parts Pro in Braselton, GA. This full-time role involves maintaining customer relationships, providing sales support, and ensuring delivery of products. Candidates should have strong automotive knowledge and sales...SeniorFull time
$20.6 - $31.31 per hour
Bridgestone Americas seeks a Senior Technician in Braselton, Georgia. This role involves diagnosing and repairing automotive systems while mentoring a team to enhance customer satisfaction. Candidates should possess strong automotive skills and be able to communicate effectively...SeniorHourly payFlexible hours- Advance Auto Parts seeks a full-time Commercial Parts Pro in Braselton, GA. This role focuses on managing customer relationships in commercial sales and ensuring profitable growth through effective team leadership and expert automotive knowledge. Your responsibilities will...SeniorFull timePart time
$70k - $80k
Senior Staff Accountant (NetSuite Experience Required) Who: A skilled accountant with experience in NetSuite, looking to join a dynamic... ...The Senior Staff Accountant will play a critical role in managing accounting processes, maintaining financial accuracy, and supporting...SeniorFull timeWork at officeImmediate start- ...consistently achieve individual sales goals to support the store's sales and profit objectives, provide superior customer service, and take on other senior-level responsibilities within a store. Essential Functions (not all-inclusive): Generate sales to...SeniorWork experience placementLocal area
Music & Arts
Hoschton, GA1 hour ago - ...dynamic and results-driven Sales Account Manager to join our team. In this role, you will... ...dynamics, and the ability to analyze customer needs effectively. This position requires... ...potential clients and introduce our products/services. Negotiate contracts and agreements with...For subcontractor
C&K Paving Contractors Inc
Winder, GA3 days ago - ...Senior Financial Analyst – FP&A / Commercial Finance Location: Braselton, GA (Hybrid... ...Analysis Analyze pricing, product mix, customer profitability, promotions, and gross... ...Summarize and communicate learnings to management team. Follow competitors' performance...Senior
Koki Holdings America Ltd.
Braselton, GA2 days ago $17 - $25 per hour
...About Us HEI manages an unparalleled portfolio of leading full-service branded hotels and luxury and lifestyle independent hotels across the U.S. We are... ...control labor costs. Interact positively with customers and take action to resolve problems to maintain a...Hourly payTemporary workRelocationShift workHEI Hotels & Resorts
Braselton, GA3 days ago- Preston Nunnally - State Farm Agent is looking for an Account Manager to handle customer relations and support agency operations in Hoschton, GA. In this pivotal role, you will conduct policy reviews, provide recommendations, and help resolve customer issues. We value...Flexible hours
$15.39 - $19.67 per hour
...click on the Jobs Hub app or search for Browse Jobs. The Client Service Coordinator ("CSC") drives the flow of clients and pets through... ...expenses by setting aside pre-tax money. It's a smart way to manage your budget and take care of your needs. Health Savings...Hourly payMinimum wageFull timeTemporary workPart timeFlexible hoursBanfield
Flowery Branch, GA3 days ago$48k - $60k
...knowledgeable guidance and personalized service. At the heart of Doug's office is a close... .... ROLE DESCRIPTION: As Account Manager - State Farm Agent Team Member for Doug... ...to our daily business operations and customers' success. You grow our agency through meaningful...For contractorsWork at officeFlexible hoursState Farm
Braselton, GA1 day ago- Sunbeltasphalt is seeking an experienced Project Manager in Auburn, Georgia. This position involves managing construction projects, from scheduling to client communication, ensuring all projects are delivered on time and within budget. Ideal candidates will have a background...Senior
$20.6 - $31.31 per hour
...more than $4.5 billion in tire and auto service sales, Bridgestone Retail Operations is the... ...Category Retail Position Summary The Senior Technician position requires your talent... ...skills in driving a team toward increased customer care and satisfaction. Pay Range: $20.60...SeniorDaily paidMinimum wagePrice workFull timeTemporary workPart timeLocal areaFlexible hours- ...retailer in Dacula, Georgia, is seeking a Commercial Parts Pro to enhance customer retention and drive business growth. This full-time role involves maintaining customer relationships, managing team members, and requires substantial automotive knowledge. The ideal candidate...SeniorFull time
Advance Auto Parts
Dacula, GA3 days ago - ...Prime Retail Services is seeking a seasoned Account Executive with proven success in low-voltage, technology deployment, and network... ...footprint across retail, QSR, and enterprise markets. Build and manage a pipeline of new business opportunities in structured cabling,...For contractorsLocal areaNight shift
Prime Retail Services
Flowery Branch, GA5 days ago - ...leading logistics and transportation company servicing Canada and the United States. We are a... ...within North America. Consult with customers to understand their transportation... ...across multiple levels of the Logistics Management team. Meet KPIs and quarterly/yearly...Temporary workWork at officeRemote work
Titanium Transportation Group
Oakwood, GA5 days ago - ...Senior Master Technician We are seeking a Senior Master Technician who is Ford-certified... ...for performing a variety of mechanical services on vehicles, diagnosing and repairing... ...mechanical issues, and providing exceptional customer service to our clients. The ideal...SeniorLocal areaFlexible hours
Valley Ford Truck
Winder, GA8 days ago - ...is a high-impact role, working closely with the Branch Manager, Production Manager, and production teams to create... ...within the industry. WHAT YOU WILL BE DOING Client Service and Retention Drive customer satisfaction and retention by understanding the...
LandCare
Flowery Branch, GA1 day ago - ...simple, clean and safe. We are committed to delivering exceptional products and services to our customers, ensuring their success and satisfaction. Job Description As a remote Account Manager at WTI, you will play a critical role in maintaining and expanding our business...Remote workNight shift
WTI Inc.
Jefferson, GA3 days ago $100k
...that has over a decade of industry experience. Slice Merchant Services offers innovative payment processing solutions to merchants. Slice... .... To ensure your success, you will have a dedicated sales manager & support team, continued results-driven training, WHAT THE...Local areaSlice Merchant Services
Winder, GA2 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Senior Customer Service Manager. Be the first to apply!
- senior manager diversity & inclusion Braselton, GA
- senior manager automotive Braselton, GA
- senior Braselton, GA
- customer satisfaction Braselton, GA
- customer service Braselton, GA
- customer relations specialist Braselton, GA
- customer relations associate Braselton, GA
- full time customer service Braselton, GA
- customer service inside sales representative Braselton, GA
- online customer service part time Braselton, GA