Marketing Program Manager

Marketing Program Manager

The Marketing Program Manager provides workflow oversight for the Marketing & Communications Department by managing project and campaign initiatives across multiple service lines, as well as cross-department coordination. This position supports the Chief Marketing & Communications Officer (CMCO) by ensuring marketing initiatives are delivered efficiently, on time, and in alignment with TriState Health's strategic goals. The Marketing Program Manager also serves as acting as the hospital's Public Information Officer (PIO) when the CMCO is unavailable.

Essential Duties and Responsibilities:

• Manage daily project flow for marketing, communications, and design initiatives across multiple service lines using Monday.com.
• Coordinate multi-channel campaigns with oversight from the CMCO for service-lines and Foundation collaborations, providing direction on social media content, design, and messaging.
• Partner with the CMCO to integrate patient-experience data and feedback into communication and campaign planning.
• Develop and maintain project dashboards, ensuring deadlines and priorities are clearly communicated.
• Serve as the designated Public Information Officer (PIO) when the CMCO is unavailable.
• Assists with approving invoices and uploading departmental receipts.
• Perform other duties as assigned to support the marketing and communication objectives.

Knowledge & Skills:

• Strong understanding of integrated marketing principles, project management, and digital strategy.
• Excellent organizational and communication skills; ability to manage multiple priorities simultaneously.
• Proficiency with project-management software (Monday.com or similar)
• Knowledge of social media strategy, paid digital campaigns, and reputation-management tools.
• Exceptional attention to detail and ability to translate complex initiatives into actionable plans.
• Collaborative mindset with demonstrated ability to work-cross-functionally without direct supervisory authority.

Education & Experience:

• Bachelor's degree in Marketing, Communications, Business, or related field.
• Minimum of 5 years of experience in marketing or communications, preferably in healthcare or a nonprofit organization.
• Experience managing multi-channel campaigns, project timelines, and analytics tools required.

Benefits Overview:

• Paid Time Off
• Medical, Dental and Vision
• Flexible Health Spending Account and Dependent Care Spending Account
• Retirement - 403(b) with matching contributions
• Employee Assistance Program
• Life Insurance
• Employee Wellness Program

About TriState Health:

TriState Health is a not-for-profit, critical access hospital and medical campus, community owned and operated since 1955. As the largest employer in Asotin County, TriState remains committed to our mission of caring for the community and ensuring, "Your Health Is Our First Priority."

Serving an 8-county region in Washington, Idaho, and Oregon, TriState Health continues to receive awards for excellent service to the community such as "2025 Get with the Guidelines Gold in Rural Stroke" and "1 of 6 Top Recommended Hospitals in Washington State." TriState proudly promotes a 4:1 nurse to patient ratio, with an even lower ratio for critical care patients.

Located in Clarkston, WA, and nestled within the Lewis Clark Valley - a hidden gem found at the confluence of the Snake and Clearwater Rivers and at the mouth of Hells Canyon, America's deepest river gorge. With a mild climate and a four-seasons environment, the valley offers a wide variety of year-round family friendly happenings. Spend time boating on the river, hiking, skiing at nearby resorts, savoring delicious wines and cuisines, attending sporting events, and more! Enjoy life at your pace, your way, in the beautiful Lewis Clark Valley.

Our Mission: Your Health Is Our First Priority!

Our Vision: We place the healthcare needs of our community first by partnering to bring care beyond our walls through innovative technology and collaboration. We are a regional healthcare leader and employer of choice, delivering the highest quality of care to facilitate health, healing, and wellbeing throughout our community and those we touch.

Our Values:

• Quality. Through teamwork, we strive to continuously improve our quality of care and service.
• Compassion. We are the caretakers of our community and we treat each patient, partner, and team member with a tender touch and an unparalleled level of care.
• Respect. We create a culture of respect by engaging professional staff who demonstrates respect for each other, our patients, and their families.
• Collaboration. We seek healthy partnerships – both within and outside our walls – to build teams that deliver the highest quality of care.
• Innovation. We embrace and integrate new ideas and technology to improve our community's health and wellness.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.