Crisis InterventionOutreach Specialist II AG VOCA- 4 HRS

Job Description

Job Description

Established in 1899, Child & Family Service (CFS) is a community-based organization with a mission of strengthening families and fostering the healthy development of children. CFS has been a fierce advocate for children and families in the midst of social injustices and inequalities. Our statewide support, counseling, and therapeutic programs help individuals and families heal from trauma, prevent abuse and neglect, and can break the cycle of generational poverty.

MISSION STATEMENT

Strengthening families and fostering the healthy development of children.

OUR VISION

Healthy, thriving individuals and families building strong, multicultural communities across generations.

OUR VALUES

HOPE values: H umility, O wnership, P erseverance, E ngagement

We offer an extensive array of benefits for our employee including paid time off, preventative health care paid time off, birthday floating holiday, volunteer floating holiday, 16 Paid Holidays in a Year (17 in an Election Year), Medical/Dental/Vision/RX plans, Opt-out incentive, 401(k), flexible spending plans, & more.

Come join Child & Family Service and help us serve thousands in our communities! 

SUMMARY OF DUTIES

Under the supervision of the Clinical Supervisor, the Crisis Intervention and Outreach Specialist I is responsible for providing informal counseling, outreach, and information/referral to participants.This role also supports the development and implementation of educational programs focused on health and safety.

• Provide prevention, education, outreach, and information/referral services to clients under the direction of the Clinical Supervisor. 
• Develop and implement educational materials—including brochures, leaflets, and flyers—from various public and private organizations/agencies.  
• Identify community groups appropriate for program presentations and outreach efforts. 
• Develop and deliver presentations, ensuring educational materials are formatted and displayed in clear, engaging, and visually appealing ways. 
• Serve as a positive adult role model for youth, offering guidance, persuasion, and supportive influence. 
• Complete required administrative tasks, including daily and monthly activity reports, mileage logs, and other documentation in a timely manner. 
• Participate in all required meetings, including agency, staff, program, supervision, and other meetings as assigned by the Clinical Supervisor. 
• Maintain confidentiality at all times and across all levels of work. 
• Perform related duties as assigned. 
• Provide administrative support to the program, maintaining consistent and ongoing communication with the assigned Supervisor.

EDUCATION AND TRAINING REQUIREMENTS

• Four-year College Degree from a school accredited by a recognized accrediting agency-general major. Requires basic knowledge of training in a specialized or technical field of trade, such as social work, professional accounting, finance, business administration, and marketing. 
• Other (Specify):
  • Bachelor’s degree in health or human services preferred but not required. 

EXPERIENCE

• Over one year, up to and including two years.
• Other (Specify):
  • Experience in domestic violence or related field preferred.

SPECIAL KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED

• Required: 
  • Ability to communicate and work effectively with people of diverse social, ethnic, and cultural backgrounds. 
  • Valid Driver’s license
  • Current no fault insurance
  • Access to an insured vehicle
  • Good verbal and written communication skills 
  • Ability to work with youth in different age groups.

• Preferred Experience:

  • Experience with public presentations, working flexible hours and ability to handle stressful hours. 

• Preferred Knowledge:

  • Awareness of issues related to sexual assault and domestic violence, and experience in these areas. 
  • Issues related to adult and children’s health/safety. 
  • Effective documentation practices, communication, and knowledge of community resources. 

OTHER POSITION REQUIREMENTS

• This job requires a valid Hawaii driver's license, a clear driver's abstract, and willingness to travel in personal vehicle on an as-needed basis throughout the island.
• This position is subject to a criminal background investigation and continued employment is contingent on a record clear of convictions.
• Continued employment in this position is contingent on successful completion of CPI classes OR other Behavioral Management certification as may be contract-mandated.
• Continued employment in this position is contingent on successful completion of First Aid classes.
• Requires contacts both inside and outside the organization in order to furnish or obtain information and/or provide participant services. Normal courtesy, tact and discretion required

At Child & Family Service, we are proud to be an equal opportunity employer and prohibit discrimination and harassment of any type without regard to race, color, religion, age, national origin, disability status, genetics, veteran status, sex, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. We apply this to all aspects of employment, including, but not limited to, recruiting, hiring, promotion, transfer, leave of absence and termination.