Warehouse Associate

Job Description

Job Description

Operations Associate

Location: Boca Raton, FL
Schedule: Monday-Friday | 7:00 AM - 3:30 PM
Reports To: Operations Supervisor

Pay Rate: 15.50/hr

Temp to Hire

We're looking for a detail-oriented and dependable Operations Associate to join our team in Boca Raton. In this hands-on role, you'll help process, protect, and prepare valuable collectibles for customers around the world. From receiving submissions and verifying order details to encapsulating collectibles and preparing shipments, you'll play a critical role in ensuring accuracy, quality, and an exceptional customer experience.

If you thrive in a fast-paced environment, enjoy working with your hands, and take pride in producing high-quality work, we'd love to hear from you.

• Receive, open, sort, and organize incoming submissions by service type.
• Match, count, and verify items for accuracy and completeness.
• Review submissions to confirm service eligibility and payment details.
• Enter customer and order information into company databases.
• Generate and apply order labels, stickers, and identification materials.

• Carefully encapsulate and seal trading cards, comic books, event tickets, coins, and other collectible items.
• Learn and utilize various gasket and holder sizes for collectible preservation.
• Perform crack-out and re-sealing processes when required.
• Inspect finished products for defects, damage, and quality standards.
• Verify submission forms, product quantities, labels, and identification details.
• Safely handle and maintain accountability for valuable customer merchandise throughout all stages of processing.

• Partner with Customer Service and Problem Orders teams to resolve order issues.
• Work closely with the Sales team on special pricing arrangements and promotional orders.
• Support cross-functional projects and operational initiatives as needed.

• Sort completed orders by carrier and shipping method.
• Review orders for completeness and accuracy before shipment.
• Package products securely in shipping containers and apply carrier labels.
• Process shipments through approved carriers and complete order closeout procedures.

• Strong verbal and written communication skills.
• Excellent attention to detail and commitment to accuracy.
• Ability to prioritize tasks and thrive in a fast-paced environment.
• Strong teamwork skills and a collaborative mindset.
• Professional demeanor with the ability to work effectively under pressure.
• Dependable work ethic and willingness to follow established processes and instructions.
• Working knowledge of Microsoft Office (Word, Excel, Outlook, PowerPoint) and Google Workspace (Gmail, Docs, Sheets).
• Strong hand-eye coordination and comfort performing hands-on tasks.
• Previous warehouse, manufacturing, production, fulfillment, or shipping experience is a plus.

• Ability to sit or stand for extended periods throughout the workday.
• Frequent bending, twisting, reaching, and squatting.
• Regular computer use, including typing and data entry.
• Frequent use of hands for detailed assembly and inspection work.
• Ability to hear verbal instructions, alarms, and workplace signals.
• Ability to lift, carry, and move materials weighing up to 50 pounds.
• Ability to safely use hand tools, including sharp cutting tools, when opening and processing submissions.